Today, more and more people are relying on email for communication. The obvious problem is that there's no two way exchange unless they respond. So if they do not respond, you never really know if they read your email. Or if it was even delivered. Thankfully Outlook has built in features to allow you to know these things and even flag your email as very important. So if you're only relying on email to contact someone and cannot call them via phone, you'll have some idea of whether or not they received and read your email.
The first step is to create the email of course. After you have everything ready to send, look up at the top menu bar for a sections called “Tags”. In this box you can assign the level of importance and a reminder for you to follow up on this email later. The Follow Up will appear in your To-Do Bar with the respective time frame you gave it and assigning an Importance Tag puts a red exclamation point or a blue down arrow in front of the email for the recipient to see. For more options, click the little arrow at the bottom right corner. In this dialogue box you can check that you want to be notified that the email was delivered and that it was read. You also have a little more granularity on the Importance and Security of the message. The only problem with these features is that the recipient has the option to not respond to your requests. In which case you may have to pick up a phone. Otherwise, hopefully this will help you keep better track of your emails and the tasks that live in them.
I'll go over delayed delivery next time.
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