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Preventing Workplace Violence

violence is an unfortunate reality affecting hundreds of thousands of workers each . It can result in injuries and death, property damage and lost profits. It can also cause emotional scars that can last for years. You can help prevent workplace violence by knowing how to spot the warning signs and how to respond to them.

Anyone is capable of violence but people who commit violence usually have one or more of the following traits:

  • A of violence
  • Fascinations with weapons and violence
  • Use of alcohol or other drugs
  • Family and work problems
  • Low self-esteem
  • Physical and/or emotional problems

There isn't one single motive for workplace violence however there are some factors that contribute to violent acts. Job related or frustrations, revenge for being fired or rejected for promotion, fear of losing your job, romantic interest that is rejected from your coworker, and family or problems.

Again, anyone can become violent, depending on the circumstances. This includes visitors, customers, clients and coworkers. Paying close attention to what people say and do is key to preventing a potential act of workplace violence. Following are some possible warning signs to look for, but remember, not everyone who shows these signs will become violent; however it is best to be cautious if such behavior occurs. The person may use an angry or threatening tone, shout, scream, or curse, challenge rules or authority, make unreasonable demands, talk irrationally, pace nervously, make violent gestures, carry a weapon, stagger, slur their speech or would show other signs of being under the influence of alcohol or other drugs.

It is important to follow your employer's when responding to workplace violence. Every situation is unique, and your response must depend on your training and judgement. Your goal is to prevent harm to yourself and others. Here are some helpful guidelines:

  • Take immediate action to protect yourself. Stay calm and follow your employer's procedures. If possible, leave the area and call for help. If you can't easily call for help, use a prearranged warning signal to alert coworkers
  • Stay calm and alert.
  • Be supportive and listen to the person. Don't interrupt or respond with defensive words or angry gestures. Maintain contact without staring.
  • Offer the person choices. Suggest ways to solve the problem. Give the person an option out of the situation if possible.
  • Do not try to disarm or restrain the person. Try to calm the person until security or the police arrive.

All acts of violence, physical and verbal, should be reported, according to our procedures. Provide as many facts as possible. Consider seeking counseling after a violent incident, even if your weren't directly involved. Help is available through our chaplains and HR staff for counselors.

For more information you can visit www.scfaz.com.

Author Info: Cheryl Knupp
Cheryl Knupp is the Senior VP of Health Services here at . Learn more about Beatitudes

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