Beatitudes Community

Helping Keep Aging Couples Together

One of the things that we are so often asked about by couples visiting Beatitudes Campus and considering their future is about what the future may look like as the years go by. About 70 percent of people over the age of 65 will need some type of long-term care during their lifetime, according to the U.S. Department of Health and Human Services (DHHS). On average, women will need care for a longer period of time (3.7 years), compared to men (2.2 years), and 20 percent of those age 65 and older will need care for more than five years.

An active, healthy lifestyle can help protect your mind and body from disease and injury—which often leads to a need for long-term care. This is why we offer such a wide range of opportunities through the Life Enrichment department.Mike Smallwood and Jon Schilling are always eager to help you put together individual plans to support that healthy lifestyle. However, there are no guarantees in life and the question of whether—and how long—you or your spouse may need care remains unknown.

Since aging is an individual thing, a couple should not expect that both partners will have the same needs throughout retirement. As a couple ages, one partner may require assisted living or skilled nursing services, while the other partner remains able to live independently.

A continuing care retirement community (CCRC)/lifeplan community can help couples prepare for the challenges that an unknown future may offer. CCRCs provide a continuum of services—from independent living to nursing-home level health care—that is available if and when needed. I often hear Becky Black, our Director of Sales & Marketing, refer to it as “peace of mind” in your back pocket. If, after moving onto the campus, one spouse eventually needs a higher level of health care services, the couple can still be together here at Beatitudes.

Here is an example of how a lifeplan community such as Beatitudes Campus can meet the needs of both partners over time:

Jim and Jane move into an independent living apartment or patio home here at the campus. A few years later, Jane is diagnosed with Alzheimer’s disease. The couple continues to live together for a couple of years, but as Jane’s needs change, she moves into another section of the campus to receive additional care and support. Jim continues to enjoy the social benefits of living within the retirement community and can visit with Jane, who is just a short walk away, whenever he wants.

Those of you who are reading this article as residents – congratulations! You took one of the most significant steps you could in planning for your future. Those who are reading and still considering—our residency counselors can help you take a look at all of the variables and help you develop a plan. Couples who seek peace of mind in the face of uncertainty may want to consider a lifeplan community/CCRC as a viable retirement living choice to ensure that both partners will be taken care of now and in the future. And residents, don’t forget that you can be financially rewarded for sharing the good news with friends and family – your first successful referral will earn you $1,000 and the amounts go up from there. Stop by the sales center to get your referral form and begin earning!

 

Beware; You Need to Be Aware

For those of you with Medicare Part A and Part B insurance, the following may come as a surprise to you.  What I am referring to is, over the last few years, there had been an increase in the hospital admission practice of admitting patients under an outpatient “observation” status versus an “inpatient” status.  While we don’t see this happening as often, it is still something to be aware of and keep fresh in your mind.

Some Medicare patients have found that after being admitted into the hospital for a few nights, they were then discharged to a skilled nursing facility and that their stay was not going to be covered under their Medicare Part A benefits because when they were admitted to the hospital, they were admitted under an outpatient “observation” status.

The difference between an outpatient “observation” status and “inpatient” status according to Medicare.gov, is that an “inpatient” status means you are formally admitted to the hospital per a doctor’s order.  An “observation” status means a doctor has not written an order to admit you to the hospital.  This may be the case if you are getting emergency care, observation services, outpatient surgery, lab test, x-rays, etc. Medicare.gov also states, “The decision for inpatient hospital admission is a complex medical decision based on your doctor’s judgment and your need for medically necessary hospital care. An inpatient admission is generally appropriate when you’re expected to need two or more midnights of medically necessary hospital care, but your doctor must order such admission and the hospital must formally admit you in order for you to become an inpatient.”

What does all of this mean? If you have been admitted as an “inpatient”, Medicare Part A will cover your hospital services after you have met your deductible as well as will cover eligible drugs administered as part of your inpatient treatment during a covered stay.  Medicare Part A will also cover 100% for the first 20 days in an approved skilled nursing facility or rehab if the patient had spent at least three midnights in the hospital admitted as an “inpatient”.  If you were classified as “observation”, Part A will not cover the services.  Medicare Part B can cover your hospital services; however, a copay is required and varies depending on the service.   Additionally, prescription drug coverage during an outpatient “observation” stay is not covered by Part A or Part B potentially leading to more out of pocket expenses.   Medicare Part B may be used in skilled nursing facilities to cover the physician visits as well as the rehabilitative therapies prescribed.

What can you do to avoid this type of situation?  AARP offers the following tips:

  1. Ask about your admission status each day you are in the hospital as it may change.
  2. Ask the hospital doctor to reconsider your case if you were admitted under an “observation” status.
  3. Ask your own doctor whether “observation” status is justified. If not, ask him/her to call the hospital to speak with the hospital doctor for an explanation.

For more detailed information on how Medicare covers hospital services, including premiums, deductibles, copayments, or any other questions you have about Medicare, you may reach out to Josephine Levy, our Success Matters Resource Navigator who is also a Medicare State Health Insurance Program Counselor, at x16117.  You may also visit Medicare.gov/publications to view the “Medicare & You” handbook or call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.*

Keep Learning, Growing and Living Better!

Springtime means graduation season. There is a recent and growing trend among college graduates that is garnering a lot of attention. According to the National Center for Education Statistics, by 2020, 43 percent of college students are expected to be age 25 and older. And among these older grads are more and more seniors, who are embracing their love of lifelong learning.

You may have seen some of the recent news stories about older people who recently got their diplomas. ABC News highlighted Bob Barger, a WWII Navy pilot, who recently received his associate degree in technical studies from the University of Toledo in Ohio. After returning home from the war, he had dropped out of college to focus on his job and earning a living for his wife and two children.

CBS News shared the moving story of 89-year-old Ella Washington, who, after raising 12 children and putting in a lifetime of hard work, recently completed her associate degree in interdisciplinary studies from Liberty University in Virginia. She’s already begun work on her bachelor’s degree, majoring in history.

Bob and Ella are just two of the many older people who are taking advantage of the free time that retirement offers to pursue their education and learn more about subjects they are passionate about. And studies show that the benefits of seniors’ pursuit of lifelong learning are abundant.

Learning something new, such as a new skill or hobby, can help boost your memory. Neuroscientists at the University of Texas at Dallas conducted a study that found seniors who took on a new mentally challenging hobby saw a lasting increase in their memory skills. These researchers believe that taking on a new challenging activity—like learning to quilt, play an instrument, or operate a computer, for example—strengthens numerous networks within the brain.

A research study conducted by neurologists at Case Western Reserve University in Cleveland found that engaging in a lifelong pursuit of mentally challenging activities may actually help prevent Alzheimer’s disease. The study found that seniors who frequently read, played mentally challenging games like chess, or engaged in other intellectually stimulating activities are 2.5 times less likely to have Alzheimer’s, which impacts approximately 4 million Americans.

Pursuing lifelong learning activities has benefits that go beyond boosting your brain power. Cognitive neuropsychologists at the University of Sussex in England did a study that found that reading for even just six minutes lowered study participants’ stress levels, slowing their heart rates and easing tension in their muscles. And lower stress has wide ranging benefits for seniors’ cardiovascular health, decreasing blood pressure and reducing the risk of a stroke or heart attack, boosting immunity, and lowering levels of depression.

But researchers at Harvard and Princeton had even more impressive findings in their research on the connection between lifelong learning and health. The study authors found that one more year of education increased life expectancy by 0.18 years. They discovered that the more educated a person, the lower their rates of anxiety and depression, as well as the most common acute and chronic diseases (heart disease, stroke, hypertension, high cholesterol, emphysema, diabetes, asthma, ulcer), and they were far less likely to report that they were in overall poor health.

Now, there is a “chicken or egg” debate on whether the increased level of education caused these positive health results, or if the people who were healthier (perhaps based on lifestyle factors like drinking, smoking, eating habits, etc., or the impact of their economic standing) were simply more likely to pursue educational opportunities, but the findings are still significant.

There are numerous lifelong learning opportunities available to seniors. I’m proud to remind everyone reading this article, whether you are a campus resident, seeing it online or considering Beatitudes for yourself or your loved one, that we have an outstanding, resident-run LifeLong Learning program on campus with dozens of classes offered each year and a strong games program matching residents interests in not only bridge and Mahjong, but also a host of others.

Beyond that, if you’re looking to take up a new intellectually stimulating hobby like quilting or painting, contact our Life Enrichment department to see what groups are currently available. The Library, which is managed by the Beatitudes Campus Auxiliary, is another great resource—providing not only a treasure trove of mentally stimulating books, but also offering opportunities to serve other campus residents by volunteering.

One of the many advantages of living in a senior living community, such as a Life Plan Community (formerly CCRC) like Beatitudes Campus, is the array of activities and events offered to residents. Knowing the many benefits to their residents’ mental and physical health, Beatitudes Campus in particular puts an emphasis on lifelong learning opportunities. From guest speakers to art classes to affinity groups like chess, bridge, and book clubs, we are proud to provide their residents with numerous ways to keep their minds active, all in a close-to-home location.

Courses include everything from literature, history, and creative writing, to art and music appreciation, philosophy, and current events.

Whether you are interested in getting educated on a new subject or acquiring a new skill, there are near-countless ways that lifelong learning benefits seniors. So why not challenge yourself and try something new? It’s a lifestyle choice that’s good for your mind, which in turn is good for your health!*

Solve the Puzzle

The puzzle of advance care medical planning has several factors working against it: while many of us have thought about what types of care we would – or would not — want if we were unable to communicate our wishes, only about one-third of adults have completed plans that make these wishes known. Of those over age 65, that number increases to just over half.

Like tax forms, these documents meet the needs of procrastinators nationwide. They seem, somehow, both complicated and boring at the same time, but are nevertheless essential to complete. Unlike taxes, there is no federal law compelling us to complete them. That is why April 16th has been designated as National Healthcare Decision Day, as a gentle nudge to move forward with this very personal task.

Barriers to completing this puzzle are typically either emotional or informational. We either simply don’t want to think about (or cannot imagine) a time when we are unable to exert control over ourselves and our bodies, or we aren’t sure how to go about making our wishes known ahead of time. However, the benefits of doing so far outweigh the minor inconvenience and forced introspection of putting a plan in place.

Not having documents such as Health Care Power of Attorney, Mental Health Care Power of Attorney, and Living Will compromise your independence when you need it most. We need to be able to assert our wishes so that our values can emerge even under difficult circumstances, should they arise. In this spirit, I invite you to attend the Advance Planning Puzzle 101 on Wednesday, April 12th, from 2:00-3:00PM in the Agelink Great Room. We will review the scope of these three documents, as well as how to complete them and what to do with them once completed. No need to RSVP for this event.

Upcoming Focus Group

In addition to helping you with your Advance Planning needs, I would love to hear from you about other issues or resource assistance you feel is relevant to improving your experience here at Beatitudes Campus. I will be meeting informally with interested residents on Tuesday, March 7th, from 10:00 to 11:00AM, here in the Success Matters office in the Agelink building. If you’d like to stop by, please let me know at x16117. If you can’t make it that morning, just give me a call to share your thoughts any time.

Employee Wellness 2.0

Wellness, schmellness, what’s the big deal?  Well, if I offered you a raffle ticket for a free iPad before Christmas, could I get you to read a little more about wellness?  That’s my hope…  With the help and support of our fabulous CEO, Michelle Just, and our partners at Blue Cross Blue Shield (BCBS) and JP Griffin Group, we are going to amp up our wellness game this plan year (10/1/16-9/30/17).

Many of you attended the Employee Health Fair and kept your biometric screening information (hopefully) and here’s what you need to do now and some tips for success.  Get your BCBS member card, your biometric information, and find 20 minutes of time to sit at your computer or smart phone.  Use the attached instructions to complete your My BluePrint (which is what BCBS calls their health risk assessment).  To thank you for investing the time, we’re offering the following incentives during the follow time frames:

Staff and Covered Spouses/Domestic Partners:

  • Complete the My BluePrint by December 18, 2016 and get a $50 Sprouts Gift Card (from HR office) AND a raffle ticket for a new Apple iPad (winner drawn 12/21, just in time for the holidays!).
  • Complete the My BluePrint by January 15, 2017 and get a $50 Sprouts Gift Card (from HR office).
  • Complete the My BluePrint by July 31, 2017 and get a $25 Sprouts Gift Card.

Completion of the My BluePrint assessment will be confirmed in weekly reports from our BCBS wellness representative.  The iPad drawing will be December 21, 2016 as soon as we get the report from BCBS.  Sprouts Gift Cards will also be available for pick up that day as well for those that have completed the assessment.  Thereafter, HR will request completion reports weekly from BCBS through July 31, 2017 and will provide the appropriate $50 or $25 gift card to you after review of the weekly report.

To assist you in your wellness journey, I am also attaching several documents that I hope you will review with your covered spouses/domestic partners at home to help you obtain these incentives:

  • Letter from our CEO, Michelle Just, affirming her commitment to wellness at the Campus
  • Instructions for completing the My BluePrint assessment in English and Spanish from BCBS
  • Screenshots for the BCBS website to assist you in completing My BluePrint
  • Form for your dentist to confirm you’ve had a basic cleaning or exam between 8/1/16 and 7/31/17.

I have already completed My BluePrint online and it was pretty easy!  I do have some tips to share though:

  • If you were on the BCBS with the Campus seven years ago, you are still in their system. Call their number at 602-864-4844 if you need a reminder on your username.  Have your Member ID number ready (the one on your card that starts with XBR).
  • If you don’t know your LDL or Triglyceride number (I didn’t, because it wasn’t part of the health fair screening), just leave it blank. You will be prompted to choose a follow up answer after each item that’s blank – I’ve been told my number in the past and it was bad, I’ve been told my number in the past and it was good, or I have no idea what it is/was.  That will let you proceed.
  • When you finish your assessment, you will receive a number and a report. Don’t send those to HR!  But do take some time to read your report and/or consider signing up for a health coach if that is recommended.  There might be future gift cards for those that sign up and successfully complete telephonic or online coaching in the future….  (BCBS only sends us reports with names of folks that completed, no personal or health information).

Will you join Michelle, myself, and countless others in continuing our journey to live healthier lives this year!  I hope you will.  If you have interest in joining the Campus Wellness Committee, let HR know, we meet bi-monthly on Wednesdays.

Wishing you a blessed holiday season and a happy, healthy 2017!

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Wellness Letter from CEO

3-Dentist Verification 2016-2017

Health Fair 2016-17

health-icon-1024x1024The Health Fair is early this year. Since the change over to Blue Cross we wanted to bring it early this year so we can set a bench mark. We will have Biometric Screenings available to all staff whether you are on the health plan or not and for spouses and domestic partners that are on your health plan from 7AM-3PM. Remember that this screening is the first step in the Wellness Program to save money on your benefits for next year (2017-18)! Starting at 10:30AM we will also have a healthy lunch, massages, and many wellness vendors out for any questions you may have. Sign up for the screenings or the massages through HR or talk to your manager! Plenty of slots are still open! We’ll see you there!

Forward Looks to the Future

A few of us from campus were privileged to attend a very enlightening presentation this week on the 2017 economic outlook sponsored by the Greater Phoenix Chamber of Commerce.  It was encouraging to hear that, we can expect a continuing good business environment and that, compared to the rest of the country, we rank 6th in our position in the recovery, up from a 20+ position a few years ago.  Nonetheless, the recovery is weak compared to others, but is actually the second longest in history since 1928.

gobeyondcreativityElliott Pollack, nationally renowned as a veteran Arizona economist, informed us that education and health services should continue to boom and are not expected to be cyclical, but rather steadily increase despite market fluctuations.  In fact, one of every eight new jobs will be in the healthcare industry as the Phoenix metropolitan area continues to develop as a national center of medical expertise. Employment in the health industry has actually risen 156% since 2008.

Construction is doing well as evidenced by the substantial amount of home building as well, apartments and our unemployment rate is at a historically low level.  Significantly, for those of us in the senior living industry, we are more in a seller’s market than any time in the last eight years with values up and inventory slightly less than demand. Sales of existing homes are on track to finish 2016 as the strongest year since 2008 and prices of homes should continue to rise.  That is good news for those exiting home ownership to come to a campus such as Beatitudes.  Most interesting, was Mr. Pollack’s observation that there will be a “tsunami of eligible buyers in five years as bankruptcies fall off of credit reports.”

Despite all of the good business environmental factors, we continue to look for ways in which we provide opportunities for our campus to thrive in other ways which make a difference in, not only the quality of life of our residents, but our community as a whole.   I recently read an article by Debra Wood, R.N., that highlighted that giving time to improve another person’s life, or the greater community, offers benefits far beyond the good deeds done by volunteers.  It creates feelings of self-worth in those doing the giving and can improve their outlook and well-being.

“Volunteering gives us another reason to get out of bed in the morning, because we look forward to getting together and doing this,” says Carol Jenkins, a resident at Parker and McCarrick in Somerset, NJ, and secretary of its Living with Purpose Club.  “It makes us feel good helping others.”

I had the pleasure of watching this in action this past Friday evening, October 7th, at the Open Door Fellowship Church which hosted the formal kick off of the 19 North neighborhood association group.  Jim Elliott and his wonderful group of campus volunteers have been an integral part of taking an idea surrounding completion of the light rail on 19th Avenue, and potential concerns about the development of the neighborhood, to a solid coalition of stores, shops, restaurants, city recreation centers, churches, hospitals, schools and us, as the sole senior living provider, to a movement solidly committed to strengthening our one-of-a-kind community.  19 North is encouraging each to take pride in our area and make it better by contributing ideas, energy and passion……..and interacting with each other in meaningful ways.

It was a privilege to set up our booth and talk with hundreds of interested community members, many of whom expressed interest in learning more about Beatitudes Campus. But the true joy was seeing so many of our residents in action – speaking, working at the display, interacting with other members of the coalition and formulating plans for additional volunteerism in churches, schools and community services.  That is a significant demonstration of our vision and one of the great ways in which Beatitudes Campus becomes more than just a place to live, with a solid business environment.  We are now advertising in the Sunnyslope Plus newspaper which is being retooled with  entire 19 North pullout.  What a thrill to be on the ground floor of something so significant for our neighborhood and to work with such a committed group of volunteers!  Once again, I have to observe “my cup runneth over!”

Medicare Benefits and YOU

1620218Late each year, beneficiaries are offered the opportunity to review their Medicare plans and make changes accordingly during the Medicare Open Enrollment Period. Understanding how your insurance selection impacts you is more important today than ever before. This is crucial since the Affordable Health Care Plans and Medicare are key Congressional discussion items.

To help educate and inform you on Medicare updates and available options, we have asked a third party insurance consultant, Ellen Dean from Dean and Associates, to come and discuss changes in Medicare on Monday, October 19th at 2:30pm in the Motion Studio at the Nelson Administration Center.  Mrs. Dean, an expert on senior health insurance since 1992, will inform you on the complexities of Medicare Insurance Coverage and Part D Prescription Drug Coverage.  Ellen’s partner, Katie Ponton, will also be available to specifically discuss changes directly related to the 2017 Part D Drug Plans.  Additionally, Ellen has agreed to meet individually with residents and their families to evaluate insurance coverage and re-enroll you into a different insurance plan if you so desire.  Medicare open enrollment is scheduled for October 15-December 7, 2016 with changes effective for a January 1, 2017 start date.  As a Certified© Financial Planner and Health Insurance Broker, Mrs. Dean and Katie work with many insurance companies and are not restricted to a limited few….their expertise is highly valued!

Like many health care providers, we are not contracted with many Medicare Advantage HMO Plans.  This is due, in large part, to the fact that many HMOs do not reimburse our Health Care Center at the rate that covers the cost of care provided.  Offering high-quality skilled nursing care services is important to us because we know these services are important to you and your family.  In addition, to add to our continuum of care, the services offered by Beatitudes Home Health are only reimbursed by Medicare at this time, as well as our outpatient therapy clinics which are contracted with Medicare and very few other insurance companies.

It is essential that you understand your current options and find a plan that works best for you in regards to costs and access to care.   Our experience has shown that residents who have Medicare with a traditional supplement have greater satisfaction with health care services.  These residents have more choices in providers and may see lower out-of-pocket costs in the event of a medical emergency, post-hospital skilled care event, or cancer treatments.

I hope you will join us on October 19th for this special informational session covering the 2017 Traditional Medicare vs. Medicare Advantage plan (HMO) Benefits. Additionally, you may set a private appointment with Mrs. Dean right here on Campus by calling 602-266-9200. *

Health Insurance Reminders

Just a few reminders to help you get the best use out of your Campus-provided Health Reimbursement Account (HRA) dollars each year ($2000 for employee only and $4000 for employee plus dependent(s)):

  • If you’re on the Cigna HIGH (open access) plan – the HRA dollars will automatically be applied to all of your doctor visits (no additional card needed).
  • If you’re on the Cigna MIDDLE (LocalPlus and CMG network) plan – you will need to use your black/purple Ameriflex Visa card for covered HRA expenses.  Note: if you seek treatment at a specialist or outpatient clinic, you will need to pay cash/card for your visit and seek reimbursement through Ameriflex.  Claim forms are available online, through their smart phone app, or in HR.
  • If you’re on the Cigna LOW (CMG network only) plan – you will need to use your black/purple Ameriflex Visa card for covered HRA expenses.  Note: if you seek treatment at a specialist or outpatient clinic, you will need to pay cash/card for your visit and seek reimbursement through Ameriflex. Claim forms are available online, through their smart phone app, or in HR.

**Keep in mind – you cannot use HRA dollars on ANY PLAN for Prescriptions ($20/$40/$60 copays), Urgent Care ($75 copay), or Emergency Room ($400 copay, waived if admitted).  You will need to pay cash/card for these copays.  This helps you save and protect your HRA dollars for serious medical injuries and illnesses.**

See HR anytime if you have additional questions about any of your benefits!

HRA Proper Usage 2015