first – Beatitudes Community

first-aid-letters First-aid in industry is the immediate, necessary, emergency care given in case of injury or illness that occurs during working hours. In many cases first-aid immediately following an injury is sufficient. In other instances prompt treatment by a prompt treatment by a physician is necessary.

If you are severely injured, you must receive medical attention immediately. If you have a minor injury such as a slight cut, scratch, or burn prompt care is equally important; yet, nothing may be done about it. You may want to ignore these minor injuries because you think they are unimportant. That’s when the trouble starts. Small cuts, jabs and scratches are easily infected if they aren’t cared for properly. The way to keep minor injuries minor is to get first-aid right away. Always go to the third floor of the Health Care Center and fill out an Employee Injury Report. If the injury is severe enough then we will send you to MBI to get treatment but often all that is required is simple first-aid.

The body is exposed to countless germs that are harmless as long as they stay on the surface of the skin. If the skin is broken, the barrier is down and germs swarm into the opening to multiply and infect the whole system. Once infection develops, it can spread rapidly, causing severe pain, sometimes permanent disability, and even death. That is why it is so important not to neglect small injuries.

Avoid infection by getting first-aid immediately for every injury from the nursing staff on the third floor of the Health Care Center.

We have heard the term “First Impressions” in senior living for a number of years, however, as often happens at Beatitudes Campus, we are redefining the term in the context of our Radial Hospitality program. We are adding “Operation Welcome” to our way of greeting prospective residents, their families and friends to the campus. The entire team has made tremendous progress in many areas of hospitality in the last few years and now we are taking steps to elevate our staff, facilities and methods to the highest levels.

As a result, you will begin to see quite a number of improvements in the look of common areas in the residential buildings as well as Town Plaza. “We judge books by their covers, and we can’t help but do it,” said Nicholas Rule, Ph.D., of the University of Toronto. “Furthermore, the less time we have to make our judgments, the more likely we are to go with our gut, even over fact,” he added. In today’s increasingly competitive senior living environment, we are keenly aware that to meet our mission of service, we must pay close attention to all aspects of the experience.

It is rather thought provoking to learn after repeated studies that irrespective of the quality of care and services in a senior living community, the “look” and “feel” of the environment has a much greater influence on the decision to move forward in considering residency. Quality is generally perceived as a given and is not, at least initially, weighted as highly as friendliness, cleanliness, state of repair and updated furnishings and colors.

However, “First Impressions” is not only about the look of facilities. That is but one leg of the stool……the others are the human environment as well as the perception of quality of life. Beatitudes Campus is well known for its world class “life-long long learning” programs as well as nationally recognized “Comfort Matters” dementia care which speak strongly to a superior quality of life. On the human environment standard, we have determined that while we are certainly above normal standards, we are going to provide training to achieve that same “best in class” signature. As a result, the entire campus staff will be provided specific training over the course of the next few months in All-Staff meetings as well as a separate session which will be conducted at a number of times. The sign-ups will begin soon, so watch for announcements here in the Team Talk newsletter as well as information from your supervisor.

These are indeed exciting times as we move toward higher occupancies, even more elevated standards and progress to superior service levels! Beatitudes Campus rocks!

Rod Bailey,
SVP of Sales & Marketing

Rod joined the Beatitudes team in April of 2016. He comes from an extensive background in the healthcare field. He has a great passion for the work he does and is a great addition to the Beatitudes Team.

Tag: first

First-Aid – It’s Important

First Impressions