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State of the Campus – August 22nd

Mon, August 23, 2021 Published by

We continue testing all staff weekly and unvaccinated staff twice a week. So far, since the beginning of the pandemic, we have administered over 16,000 tests for COVID-19. That’s a lot of nose-swabbing! This week, we have three Independent Living staff who tested positive for COVID-19 and are still in quarantine. We have no residents who have notified us that they are positive. Gratefully, all the staff and residents who have tested positive during this latest surge of COVID-19 infections have or are recovering.

State of the Campus – Jan. 8

Mon, January 11, 2021 Published by

At our regularly scheduled mass testing on Monday, January 4, 315 staff were tested for COVID-19 and all were negative except four (1% positivity rate). This week, we have had several residents and staff recover from COVID-19, and we are thankful for their return to health. We are reporting 70 cases of COVID-19 among staff and residents.

Home Grown

Sun, March 24, 2019 Published by

We have had some leadership changes within the last few month in the Health Care Center as well as our Assisted Living and we are happy that the changes are familiar faces since we promoted from within.

The first change to take place at the beginning of January is Teresa Borton, RN became the licensed Health Care Administrator of our Health Care Center. Teresa began an Administrator in Training (AIT) program in April of 2018, completed the 6-month program in September, and then passed her State and National exams in November and December. Teresa, prior to her AIT program was our Director of Nursing since April of 2015. Teresa had always expressed an interest in Administration and we are pleased we could assist her.

Prior to joining us at Beatitudes, Teresa was the Director of Nursing at Grandview Care Center. Teresa became an RN, mid-career after spending over 20 years in the dental field. She shared that growing up she always wanted to be a nurse and she made that dream come true. When Teresa is not at work, she is home enjoying time with her husband, Steve. Teresa also is the proud mom to Danielle and Josh and the beloved Grama to Hunter and Dean who she shared are the “lights of her life”! Teresa loves coming to work each day to have the opportunity to make a difference in someone’s life.

The second change in Health Care Center management is Suzanne McLaughlin taking over as the Director of Nursing. Most recently, Sue was the Director of RAI (Resident Assessment Instrument) which oversees the process for submitting resident assessments to Medicare for payment. This is a very detailed process and Sue even holds a certification to ensure the RAI’s were submitted accurately and timely. Medicare and the Office of the Inspector General have been auditing and tightening down on skilled nursing facilities for unnecessary overpayments from Medicare. Beatitudes has not been found to have any unnecessary overpayments. For a couple years prior to her transfer to the Director of RAI position, Sue was our Assistant Director of Nursing supporting Teresa as the Director of Nursing. Now these two are back together like Peanut Butter and Jelly. There is no relationship in skilled nursing as trusting and strong, or as necessary as the Director of Nursing and the Administrator. Sue and Teresa have worked together for years and balance each other well.

When Sue is not working, she, too, is spending time with her love, Steve. Sue also shares her love with her 4 children, 5 wonderful grandchildren, her crazy puppy, Louie, and her 2 furry felines, Stewart and Oliver. Sue will likely retire within the next couple of years to Minnesota as she has another important job awaiting her there as Gramms. Sue said the Beatitudes has been her favorite place of all to work because “of the kindness, caring, compassion and friendliness that embraces our campus.”

The third and final change for our Health Services management team is that of Zeus Del Rosario becoming the Director of Assisted Living and Memory Support. Zeus was hired as the Nurse Manager in September of 2018. We soon found out that Zeus’ compassion, leadership and relationship building was what we were missing in Assisted Living and Memory Support leadership. Zeus completed his Assisted Living Manager certification training and became licensed by the State of Arizona in February. Zeus has made great strides in his couple of months of day-to-day operations and residents and families have expressed how impressed they are with him and his leadership. Prior to coming to Beatitudes, Zeus worked as an LPN in skilled nursing and long-term care as well as his family has a group home in Gilbert, AZ.

Zeus grew up in a Filipino family-oriented culture which “respects and treasures our elders, which I believe is what influenced my drive to be in geriatric care.” When not at work, Zeus enjoys playing basketball, baseball, soccer, football and working out and he is a big comic book fan, especially Marvel comics.

In closing, I would like to share how proud of Teresa, Sue, and Zeus, I and the Administrative team are. These three have chosen stressful, highly regulated jobs and are on call almost 24/7 and they do it out of love, because they love our residents, our staff and our mission. I would also like to thank the staff, residents and families that support Teresa, Sue and Zeus as they work to fulfil our mission daily. Please know that they are there to assist you, answer questions and provide resources as needed. Please join me in congratulating Teresa, Sue and Zeus in their well-deserved and hard-earned promotions.

Success Matters 2018 Year In Review

Sun, December 2, 2018 Published by

This year kept us busy—join us on a tour of highlights below:

We welcomed Occupational Therapy interns from A.T. Still University and NAU. Laura Milligan, Brian Keene, and Courtney Ramos each contributed to our Campus in their own ways. An extra “thank you” to Campus Residents for welcoming these young professionals into your homes and your lives.

We joined forces with Resident Services and Comfort Matters in our five-part Summer Series “Behind the Curtain”, which benefitted greatly from resident input.

We travelled to San Francisco for the American Society on Aging Conference.

Jessica participated in the leadership training with the Nollau Institute, and continues to be involved with the Caregiver Support Group; Better Breathers; Low Vision Support; Grief Support; and Accessibility Committee.

Josephine continues volunteering as a Medicare counselor with Area Agency on Aging, and completed her Assisted Living Manager Certification.

We continued our own staff training with our SimulAge experience, expanding it to quarterly trainings with new staff from across Campus.

We provided resident driver screenings with the help of NAU OT students, partnered with AARP to offer the Safer Driving Course, and presented Down the Road: Driving Decisions and  Alternate Transportation Options.

We partnered with the Health Services Advisory Group to offer a Diabetes Empowerment Education Program (DEEP) for residents, staff, and community members.

Educational offerings this year included Safer Stepping; A Matter of Balance; Financial Resources 101; Scam Awareness; Life Planning Documents; National Healthcare Decision Making Day; Medicare ABCs; and GoGo Grandparent / Transportation Alternatives.

We spoke at the Desert Christian Fellowship Luncheon about services on and off Campus.

We presented to Valley Leadership members about aging issues and how businesses might  address them.

We were hosted by Plaza South at their Spring Party, and had a great evening visiting with our 19North neighbors.

We hosted the Crisis Network to educate employees about how Network services can aid residents and staff.

Health and Wellness Committee partnerships included Blue Zones for Healthy Living; End of Life Planning Panel; and treating pain with Alternative/Integrative Medicine.

Thanks to the residents who work so closely with the Spay/Neuter Hotline to identify and trap cats on Campus.

We are looking forward to 2019 and the joy of the coming year!

Interested in getting monthly email updates from Success Matters, or in sharing our news with family? Send or call Josephine with the email address you would like added to our list! *

New Director of Human Resources

Mon, March 12, 2018 Published by

As many of you are aware, Tara Bethell left Beatitudes back in November of 2017. At that time—we brought in an Interim Director of Human Resources until a replacement was hired. During our search, we had the opportunity to look at and evaluate our organizational structure and the decision was made not to replace the original Sr. VP of HR and Risk Management position and instead allow myself (with over ten years of Human Resources experience) to oversee the HR Team from an executive level (including the corporate risk management role) and hire a Director of Human Resources to oversee the day-to-day operations. I am grateful for the opportunity to continue to grow and develop as a leader by taking on these responsibilities. Additionally, this change allows others to be part of our organization and provide new ideas and knowledge to ensure we continue progressing as a leader in the field of Aging Services.

Our new Director of Human Resources, Barb Williams, joined us in early February and was introduced at the February Town Hall. Barb has already hit the ground running in the month she’s been here—meeting with employees, department heads and learning her way around our community. She has worked in the field of Human Resources for 18 years and has the PHR (Certified Professional in Human Resources) and SHRM-CP (Society for Human Resources Certified Professional) certifications. She has spent most of her career in the healthcare field, gaining this experience by working at medical universities and homecare. Barb enjoys working with employees in the senior living and health services fields because she can help those who provide care and support to residents. When Barb isn’t working, she loves spending time with her family, reading and hiking. She’s been married for just shy of 30 years to her husband, Kevin, has a daughter—Brianna, and son—David, as well as a grandson—Damien. Barb is also a pet lover and has three dogs (Keena, Chessie and Nichole) and Ally, the cat.

Another management change will be taking place on March 19th when Priscilla Von Wilczur will be joining us as our new Health Care Center Director of Nursing. Priscilla comes to us with over 36 years of nursing experience and has specialized in long term care and rehab. Most recently, Priscilla was the Director of Quality Management for Sun Health La Loma Care Center. Priscilla helped lead the team to a deficiency free survey in 2017 and maintain a CMS (Center for Medicare Services) 5-star rating for several years. Priscilla has a great eye for detail, excellent follow-up and high quality expectations of her team.

You may now be wondering where our current Director of Nursing, Teresa Borton is going. After spending a couple of weeks transitioning Priscilla into her new role—I am very pleased to share that—Teresa will begin a state-approved Administrator in Training (AIT) program on April 2nd in our Health Care Center. Teresa will spend over 1,000 hours during the following six months learning and rotating through all of the departments within the Health Care Center, gaining the experience and understanding to take on the Administrator role. Don’t be surprised if you see her shadowing staff—which may involve cooking meals, serving meals, being a CNA, cleaning floors, helping maintenance, etc. Teresa will go through her program with oversight from myself as her preceptor. She will be assigned a site evaluator who will review her monthly progress reports, come on-site to ensure she is following her training program and provide any additional support she may need. When she finishes this program—she’ll take her state exam and then federal exam to become a Licensed Nursing Home Administrator (LNHA). Afterwhich she will take over as the Administrator of the Health Care Center and oversee day-to-day operations.

Teresa has done a great job as not only the Director of Nursing these last few years, but has also been my right-hand in operations. With this experience, plus the AIT program under her belt, I know she will make a positive impact as Administrator for our community.

While all these exciting changes happen, please know that our commitment to providing quality resident services and care as well as providing our employees with a positive and purposeful employment experience hasn’t changed; we hope you will see that this will just enhance it.

 

This week, we celebrate Long Term Care Administrator’s week, from March 11th through the 17th. In honor of this special week—we would like to thank and congratulate @cknupp, Sr. VP of HR & Health Services, for everything she does involving long term care at our community. If you see her around campus, be sure to congratulate her this week!

 

Community Town Hall Recap – June 2017

Mon, June 19, 2017 Published by

Rev. David W. Ragan, Sr. VP of Resident Services

David Ragan (@dragan), Sr. Vice President of Independent Living opened the meeting at 2:15PM with a forecast of truly melting weather.  Close to 100 residents braved the heat to attend the meeting and find out “what’s new” at Beatitudes Campus.  There were no new residents at the meeting, but David intends to corral all the new residents in September and bring them to the meeting.

First on the agenda was a heartwarming story of a grandmother who could not afford the birthday cake her little granddaughter had picked out at the grocery store.  The young man in line behind them bought the cake and convinced the grandmother to accept it as he had been the recipient of a similar kindness when he was seven years old.  When the little girl showed her grandfather the cake and a message that the young man had given her, it became apparent that the grandfather was the man who had bought the cake for the seven year old boy many years ago. The story summed up by saying that a simple act of care creates an endless circle.

Or as David put it—you never know what impact the little things you do today might have and the blessings that come back to you in so many ways.

Remember the Welcome Coffee coming up this month on Wednesday, June 28th at 2:00PM in the Life Center.  Come and meet your new neighbors!

Michelle Just (@mjust), President and CEO, complimented Mim Hoover (@mimhoover) and Dosia Carlson (@dosiacarlaol-com) (pictured at right) on the wonderful job they did in their Lifelong Learning Program Workshop at the Annual Meeting of LeadingAge Arizona, an organization of not-for-profit senior living communities.  They were the only resident presenters at the meeting, and their presentation generated interest in starting similar programs at other communities.  Michelle also celebrated two awards that were presented to Beatitudes Campus by LeadingAge Arizona. The first was for Innovation in Environmental Design and it went to Patty’s Garden, the healing garden honoring and named for Harriet Ivy’s mother. Beatitudes Campus  was fortunate to be chosen to receive funding for this garden.  Tena Alonzo (@talonzo), Director of Comfort Matters, noted that the garden provides a sensory experience for residents who may not think like they once did, but retain their feelings. The garden has a positive impact on their quality of life. It was built using solar power, LED’s, low water usage, color that does not attract bees and overall low maintenance. The second award went to the Success Matters Program, led by Jessica Meyer (@jmeyer), Director, and Josephine Levy (@jlevy), Resource Navigator. There is nothing else like this program in our peer group here in the Valley.  The program seeks to keep residents independent as long as possible and make the most of each resident’s individual potential.  They strive to make each resident’s quality of life as great as possible, and perhaps make life greater than when the resident moved to our community. Mim Hoover said she was given the confidence to feel that she could still do things as well as feel that life is still good. Michelle asked that residents join her in celebrating the Success Matters and Comfort Matters teams.  She is incredibly proud of these two Innovation Awards.  Congratulations also go to Tara Bethell (@tbethell),  Sr. Vice-President of Human Resources and Risk Management, who was named to the Class of 2017 Forty Under Forty by the Phoenix Business Journal. She finished in the top ten!!

Herb Komnick, Residents Council President

Herb Komnick (@hkomnick), President of the Residents Council, reported on the May Residents Council Meeting.  David Ragan welcomed everyone to the meeting, congratulated the Lifelong Learning Program and announced that Mim Hoover and Dosia Carlson would be speaking at the Arizona LeadingAge Workshop, and Success Matters is receiving the Innovative Health and Wellness Program Award.  The Security-focused Town Hall was a success with residents learning firsthand about emergency procedures here on campus. Holleran 2017 Resident Engagement Surveys should have been completed and turned in between May 12th and May 27th. The Community Channel is now available to all residents on channel 1966. Pat Dellisanti, Dining Services Committee Chairman, announced the Luau which was held on June 8th as part of the Marketing Program. New menus are being prepared for the Health Care Center, Plaza View and Buckwald’s. A Lifelong Learner’s class will be offered to include kitchen tours. Sunday Pizza will return when the football season arrives. Barbara Carpenter, Interim Chairman of the Employee Appreciation Committee, outlined several Committee activities including letters to new residents, all residents, groups who use campus facilities and friends of the campus; relocated Tip Boxes; possibly adding a statement on menus; and a dinner being planned for August 17th. Gerald Roseberry, Environment Committee Chairperson, reported that leak testing for all resident buildings except Plaza View and the Health Care Center has been completed with the information provided to Scott Mardian (@smardian). Roger Benson, Facilities Committee Chairman submitted a report stating that Mitch Bradshaw (@mbradshaw) had been informed of complaints about the area around the dumpster at the Northeast corner of the campus. Roger was advised that vehicle traffic between Central Park North and the Garden Apartments was necessary for resident moves and appliances stored in the Garden Apartments. Kim Shull, Grounds Manager and Color Coordinator, has resigned.  Residents are requested to help keep the campus looking neat by straightening chairs, etc., that are disarranged and calling in work orders for any obvious problems they observe. There was no unfinished business.  Under New Business, a motion to appoint Sue Lefebvre as Parliamentarian was approved; the Holleran Resident Engagement Survey forms were given to Council members for distribution; and Don Tamuty reported he had received a request to keep the 17th Drive gate open for a longer period of time during the summertime (Herb reported that since the meeting, he has been informed that because of Security concerns, this request was denied.) Bette Henriques, Senior Area Representative for Central Park North and Patio Homes; Don Tamuty, Senior Area Representative for Plaza South; and Sybil Eppinger, Senior Area Representative for Central Park South reported on the various activities that have taken place and those that are planned for their buildings.  Residents asked questions concerning window washing, use of plastic bags in dining venues, recycling procedures, and locating recycling containers near dining venues.  Jeremy was complimented on his excellent work in emptying the recycling bins.  Residents were reminded not to feed the feral cats.  The next Residents Council meeting will be on Wednesday, June 14th in the Luther Life Center at 2:00PM.

Rod Bailey,
SVP of Sales & Marketing

Rod Bailey (@rbaileybeatitudescampus-org), Sr. Vice-President of Sales and Marketing, reviewed the referral award program in which residents can earn up to $3,750 for bringing new residents to the campus—people who have not been in the system or contacted previously.  He also unveiled a new summer program that will be available through September 30th.  Residents who just fill out a referral card will receive a dinner for two at Buckwald’s.  If the referral card results in a move-in, the resident will receive three different dinners for four at Elaine’s Fine Dining in addition to the monetary award.

Congratulations were extended to Michelle Just for being elected to the Board of Directors of the Greater Phoenix Chamber of Commerce. The Beatitudes is the only senior living organization that has a presence at the Chamber.

Ruth Crowley, Residents Council Chairman of Health and Wellness Committee

Ruth Crowley, Chairman of the Health and Wellness Committee, noted that the response had been so positive in the spring that three additional workshops have been planned to expand on the topics presented earlier.  The first workshop, “What’s in Plaza View” was held on Thursday, June 15th at 3:00PM in the Life Center.  Cheryl Knupp, Sr. Vice-President of Health Services, and her team from Plaza View, focused on assisted living at Beatitudes.  It was suggested that you review your contract with Beatitudes prior to the meeting so presenters can provide more specific information in answer to your questions.  In July, a workshop on Dementia and Skilled Nursing is planned, and in August there will be a workshop about the services available in independent living to help residents stay in their apartments when health issues arise.

Jessica Meyer, Director of Success Matters at Beatitudes Campus

Jessica Meyer (@jmeyer) announced that the Success Matters team is hosting a farewell for Rich and Mitch.  They will be finishing their clinical rotation on June 23rd and residents can thank them for their contribution to the Beatitudes and wish them well in the Bistro on June 22nd from 12:00 to 1:00PM.  Free cake as well!

Jon Schilling, Director of Life Enrichment at Beatitudes Campus

Jon Schilling (@jschilling) advised that planning is underway for the 2017 Active Aging Week. Residents interested in helping plan for this event should contact Jon at x10333.  Jon reported that Anthony Farias, formerly in Transportation, is now working as a Life Enrichment Specialist in the Health Care Center.  Jon reminded residents to bring suggestions for activities on campus and off campus to the Life Enrichment Committee.  The Life Enrichment Team does their best to make things happen for residents. Mike Smallwood (@msmallwood), Fitness Specialist, provided a fitness report on the BrainSavers Class which is in the 6th week of the 12 week Quarter.  Mike has made some significant adjustments to the program and has received positive feedback from the residents.  Angie Moore, Manager of the Program, observed the class last week and approved of the adjustments that were made to accommodate the needs of seniors.  The second Quarter is scheduled to start the 1st week in August.  Starting Monday, June 12th and continuing through October, there will be Indoor Morning Walks in the Life Center.  Residents were reminded of the importance of staying hydrated during these hot summer days.  Residents were also reminded of the many fitness classes available, including Tai Chi, Chair Yoga, Zumba Gold, Zumba Exercises, Memory Maker Yoga as well as Fitness Foundations, Functional Fitness, Water Exercise and Sit and Be Fit. The June B-Fit Winner of a $50 gift card is Tom Denny.  Winners have not been present at many of the Town Hall Meetings, and Mike suggested that you might have a better chance of winning if you don’t come to Town Hall!

Monica De La Rosa, Life Enrichment Specialist

Monica De La Rosa (@mdelarosa), Life Enrichment Specialist, reminded residents that there are suggestion boxes in the Life Center Lobby and the Information Station in the Plaza Bistro.  Please use them to call attention to events, performers and off campus activities that are of interest to residents. Wednesday, July 5th is the last day to sign up for the Wednesday, July 26th baseball game between the Diamondbacks and the Braves.

New menus for Buckwald’s, Plaza View, and Elaine’s Fine Dining will be out in July. Look for the changes on the Community Channel, in the restaurants and in the Roadrunner. David assured residents that hot dogs and baked potatoes will not be taken off the menu.  Apparently, keeping them available was a lesson learned the hard way.

David noted that the Beatitudes Auxiliary Backstreet Boutique is in need of volunteers who can help in the Furniture Annex, moving furniture, etc.  The Annex plans to reopen in September.  Talk to your children, grandchildren and friends about this rewarding volunteer activity.

The Community Channel #1960 is now available across the Campus.  Make sure you tune in and see what is going on.  Through this Channel, residents will receive updates on last minute changes as well as ongoing information in an emergency.  If you have input to make the channel better, let David or Korry Nelson (@knelson) (x18493) know about it.

There will be a Hootenanny every Wednesday night, beginning at 5:45PM. Tell your neighbors and enjoy the enthusiastic music.  It’s free!  Wednesday, June 20th, from 2:00 to 4:00PM in the Bistro, enjoy another freebie, a frozen yogurt sundae.  Just come for the treat or share your thoughts with Dave every third Community Wednesday.

David reminded residents to take staying hydrated seriously, and to have a great June.  He looks forward to seeing residents at all of the events.  There will be no Town Hall in July and the next Town Hall will be held at 2:00PM in the Luther Life Center on August 2nd.

Town Hall Informant – March 2017

Mon, March 13, 2017 Published by

David Ragan opened the Town Hall Meeting at 2:15PM. noting that today was special with our own athletes, The Beatitudes Bombers, competing in a Senior Challenge Day that included twelve other senior living communities.

Residents and guests were treated to two very heartwarming videos. One video followed a deaf man, Muharrem, as he walked around town and everyone he met talked with him in sign language. He was pleased and surprised at this unusual happening and very touched to learn that the intent was to give him one day with no barriers. The Samsung ad proclaimed that a world without barriers is their dream as well. The second video began with boys playing basketball. When one boy was retrieving the ball, he noted a boy in a wheelchair looking longingly at the game. The boys left a basketball for the disabled boy to find. When he returned it to the game, he found that all the other boys were playing without using their legs, in wagons and other wheeled contraptions. He happily joined the game. In keeping with the spirit of these videos, David expressed his confidence in the inclusiveness of the Beatitudes Community; the desire of both residents and staff to continue to tear down the barriers and make this a better place to live.

There were close to 100 people in attendance at the meeting with two new residents joining us for the first time. The Welcome Coffee will be held on Wednesday, March 22nd, and all residents were urged to come and meet their newest neighbors.

Tara BethelL, Senior Vice-President of Human Resources and Risk Management, was happy to announce the Employee Shout Outs which went to Desiree Van Egmond, Warmeedh Al-Taie, and Suzanne Lewis. Desiree is part of the Beatitudes at Home team and she has been recognized as At Home Caregiver of the Year for 2016. She has a knack for getting to know her clients with the ability to support the office team at the same time. Warmeedh has been with Security since May of 2016. He keeps a constant look out for any risks to residents and was quick to bandage a bleeding cut that he noticed when the resident was not aware of having been cut. Suzanne started at the Beatitudes in March of 2011 as a server and she has since worked her way up to Dining Room Supervisor. She has created a consistent level of high service by training her staff and jumping in to help where needed.

Tara also noted that over $135,000 was raised last year for the Employee Appreciation Fund and they are always looking for new residents to join this committee. If you are interested, contact Tara or David on staff or resident, Barbara Carpenter.

Ray Gonzales, our evening greeter at the Welcome Center, has been working on solving the problem of congestion on the phone that requires residents to have long wait times on hold before they are able to talk to an operator. The solution is to add a little “prompt” feature. With this in place, when you call the front desk you will hear an automated greeting, followed by three prompts: For Security, press 1; To place a work order, press 2; remain on the line for all other calls. This small change will have a large impact on how fast you can be helped. This update will go into effect beginning Monday, March 13th.

Herb Komnick reported on a very busy February Residents Council Meeting. The administrative report by David Ragan highlighted the importance of the Residents Council because we now have a second yogurt machine and a bulletin board for the Patio Homes, both issues having originated with Residents Council. He also advised that two residents have won $1000 each through the referral program and all our kitchens passed the latest inspection with no problems noted. Jim Elliott gave an update on the involvement of Beatitudes residents in the coming 19 North Cleanup Day event being held on Saturday, February 11th. Marc Adelman, Communications Committee Chairman, reported on the new bulletin boards to be installed soon in the Central Park buildings. He advised that Keith Hobbs, IT Director, is meeting with Cox Cable people to find a way to make the Community Channel available throughout the campus, and he noted that WiFi has been installed in the Health Care Center and Plaza View buildings for medical records purposes. Spiritual Life Committee Chairman, Marilyn Johnson, announced a Passover Seder meal will be served on Monday, April 17th. She also said that an on-going Scholar-in-Residence program is being discussed as part of the Lifelong Learner’s program. A report from Joannie Bailey advised that it will be some time before a new bus will be available since it is a custom-made item. Also, the clean-up of the Woodshop has been completed, thanks to Igor Glenn, and the Art Show resulted in a fabulous display of talent. Welcome Committee Chairman, Char Telleen, reminded residents that all volunteers can help the Auxiliary by recording volunteer hours and turning them in at the Foundation office. Environment Committee Chairman, Gerald Roseberry, reported that 73 leaks have been discovered so far and two residence buildings remain to be surveyed for leaking toilets. From the Senior Area Representative Reports, we learned that Bob Berry has been confirmed as the Junior Representative for CP West and Joannie Bailey has been appointed as Interim Chair for the Life Enrichment Committee. In addition, Lois Pfau produced a Plaza North newsletter which was appreciated by everyone and Joe Kane spoke at several building meetings and distributed dining venue preference forms to residents. Residents were reminded that smoking is permitted only outside in designated smoking areas and inside apartments if residents have paid the required smoking fee. The next Residents Council Meeting will be held on Wednesday, March 8th.

Ruth Crowley, Chairman of the Health and Wellness Committee, announced that 90 residents attended the February 21st seminar led by Cheryl Knupp, Senior Vice-President of Health Services. There were many questions, and Cheryl will hold additional seminars in the summer focused on each of the levels of care. A seminar presented by Hospice of the Valley is planned for March 21st at 3:00PM. in the Life Center. Learn how hospice supports patients, when hospice is appropriate and how the cost of care is covered. If possible, bring your adult children to this learning experience.

Speaking of hospice, David noted that our own Dosia Carlson and Gerald Roseberry were co-founders of the first hospice, Hospice of the Valley, and Greta Wiseman was the first nurse.

Beatitudes “Bombers” representing the campus at the recent LeadingAge Senior Fitness Challenge

Mike Smallwood, Fitness Specialist, having just returned from the Senior Challenge competition, was already thinking of the medals we would bring home next year. Rod Bailey was Master of Ceremonies and apparently David Ragan completed the obstacle course. At any rate, a good time was had by all, including our mascot. Pictures will be forthcoming. Gregory’s was thanked for providing fruit for the occasion. The February B-Fit Winner was Joyce Stenquist who received a $50 gift certificate.

David noted that life enrichment is taken very seriously by our staff. Didi Cruz, Monica De La Rosa and Jon Schilling are all expecting additions to their families.

One of our happy winners from the recent Resident Dog Show!

Monica De La Rosa, Life Enrichment Specialist, called our attention to some of the exciting events on the agenda for March. The Dog Show will be Thursday, March 9th, at 10AM. in the Dog Park. At this time, two more judges are needed. On Friday, March 17th, at 5PM will be the St. Patrick’s Day Dinner in the Life Center. Tickets are available at the Bistro. All crafters should plan on going to Pinspiration, a DIY creative studio space, to make an on-the-spot project. Relax with no hassle, no mess, no excuses and linger with friends over a glass of wine. The date is Tuesday, March 21st, leaving at 11:15AM and back in time for the Hospice seminar. Tickets are $30 and can be purchased at the Welcome Center. The tickets for the Spring Training Baseball Game on Monday, March 27th have been sold out. The CAREcorps will hold their second Open House on Wednesday, March 29th from 1 to 3PM in the Life Center. Come and learn about the different groups and activities on Campus.

David announced that for the 4th year in a row, AARP is offering free tax preparation to our residents. Tax preparers will be here Mondays, March 6th and 20th from 9AM to 2PM. in the Library. Call x0 or go to the Welcome Center to schedule your appointment. For your appointment, you will need last year’s income tax returns, your W2 and 1099 forms, photo ID and any other information you think pertinent.

David reminded us that the Hootenanny is tonight (Wednesdays) at 6:00PM in the Life Center. A thank you was extended to Gregory’s Market for bringing their excellent produce to us at our Town Hall Meetings. Again, please do not feed stray animals. If conditions get too bad, it will be necessary to trap the animals. If you have your own animals, don’t forget to pick up after them. It is your doo-ty. Wednesday Sundaes with Dave will be held on March 15th from 2 to 4PM in the Bistro. Enjoy a free yogurt sundae, share your thoughts with Dave or just come for a treat. With two yogurt machines, yogurt sundaes are practically guaranteed.

The next Town Hall Meeting will be held on April 5th at 2:15PM in the Everett Luther Life Center.

(A quick note from David – please thank Norma Dieffenbach for the continued excellent minutes for the Informant—she does not miss a thing!)

New Beginnings

Mon, January 9, 2017 Published by

At the start of a new calendar year, we are messaged all around about “new beginnings.”  I am seeing a host of media ads about mattresses, cars and furniture as retailers look to prop up the inevitable dips in sales following the business holiday season.  Then, of course there are dozens of (urgent!) weight loss commercials specifically geared to appeal to those who have overdone it through the holidays.

I look at “new beginnings” in my search engine and find that the terminology has been tapped by treatment centers, counseling and mental health services, adoption services, numerous religious organizations, a governmental office of personnel management, alternative education, a Kenyan soap opera, a series of novels about a guardian angel named Victoria Schwab…….. the list goes on and on and many of them very important.  So I am a bit reluctant to just crowd in what we are doing at Beatitudes Campus with everything else.  One, because I would rather it not be “lost in the crowd” and two, because we are really, literally beginning a new phase in the life of this fifty-plus year old campus with our physical updates, furthering our Radical Hospitality attitudes and programming at a resident-centric level like never before.

As we are learning from the ATLAS process (an organizational assessment program funded by the Virginia G. Piper Foundation) about which Michelle Just, our President and CEO wrote in this space some weeks ago, organizations have life cycles.  Only those with strong determination (aka “grit”, the subject of my last Roadrunner article) are able to keep at the top of their operating space and continue their mission in meaningful ways.  Absent the will to innovate, collaborate and research, companies can find themselves going the way of least resistance, continuing with methods that may need updating and not stretching to fund their depreciation or bring improvements to the marketplace.

This is but one of the reasons I am so happy to be a part of Beatitudes Campus.  We have made a conscious decision not to lapse into mediocrity, but rather to continue a process of “new beginnings” that strives for excellence in every aspect of the life plan community sector.  We have just finished our intensive Phase I of the First Impressions updates which has touched most campus buildings, and we have already seen some definitive results with those making decisions about making Beatitudes Campus their home.  Painting, floor coverings, furnishings and artwork have a rather profound impact on decision making in senior living often even above our superior care ratings in the licensed areas.  Our mission continues to be just as our founders envisioned…….to be leaders and innovators.  And we have definitely learned that First Impressions (an integral part of our Radical Hospitality program) is a foundational part of the equation, especially as we also envision the continuance of that mission into the redevelopment process.  The higher occupancies that result from attention to this part of the overall equation coupled with strong operations produces a position at which our lenders look far more favorably and which allows us to take next steps.

Now with the first part of the time sensitive program complete, during the remainder of the 2017 fiscal year, we will be continuing the First Impressions/Radical Hospitality process with not only completion of Phase II of the physical assets/décor plan but also with continued training for every member of our staff in the fundamentals of this important aspect of our culture.  (Phase III, the completion of the program, is slated for fiscal year 2018.)  So, our “new beginnings” is an evolutionary process in which we expect to involve staff and residents in the planning process for the next few years in not only our redevelopment for new areas, but also in the re-tooling and updates for our existing buildings.  I am so excited to work with the Residents Council and building representatives on what constitutes the best for each area.  We will be producing common area maps that will be very valuable tools that help keep décor assigned to an area in that location and how the room(s) are to be set following any necessary movement of furniture for an event or holiday season, among other deliverables.

Thanks again for the opportunity to be of service to this campus and it’s top notch residents.  You are an inspiration and joy – great days ahead!

Home Health Vs. Home Care

Wed, June 24, 2015 Published by

Every now and then we need a little extra help at home. Did you know that Beatitudes Campus can help with that?

Here on our campus, we have two different services to assist with your needs. Beatitudes Home Health and Beatitudes at Home are the two programs and there tends to be some confusion about which program offers what services. If you have been confused about the difference between Beatitudes Home Health services and Beatitudes at Home services, I hope the remainder of this article will help clarify.

BeatitudesHomeHealthLogoHome Health Agencies such as Beatitudes Home Health are licensed by the Arizona Department of Health Services which means this program has regulatory oversight. Also:

  1. All patients must require skilled care which usually involves skilled nursing services and at least one of the following: physical therapy, occupational therapy and speech therapy. Medical social services or home health aide services also may be provided with one of the skilled services mentioned above.
  2. Skilled nursing services include wound care, short-term medication administration including IVs, patient education, etc.
  3. The skilled care services must be needed on an intermittent basis for a planned program of care over a specified period of time and ordered by a physician.
  4. Clinical records must be maintained on all patients.
  5. A physician is needed to follow the care, write orders for all care and treatments and conduct a face-to-face encounter with the patient to qualify.
  6. On average, visits typically last about an hour. Please note it may vary based on need.
  7. Currently Beatitudes Home Health is able to accept Medicare for Home Health services.
  8. To qualify for Home Health services you must meet the definition of “home bound.” Homebound does not mean you must be confined to bed or a wheelchair, or even to your house, but rather, that you either require assistance (human and/ or a device) to leave home, or leaving poses a taxing effort to you.

BeatitudesatHomeLogoPNGFor more information about Beatitudes Home Health or to schedule an in home consultation, please call (602) 544-5000.

Home Care Agencies such as Beatitudes at Home are not licensed by any government agency so instead of regulatory oversight, they are managed by policies and procedures based on standard operating practices of Home Care Agencies. Also:

  1. Typically clients or families request home care services to allow the client to age in place longer.
  2. Services available are non-medical in nature such as companion services, medication reminders, running errands, household maintenance and housekeeping services.
  3. Physician orders are not required for services.
  4. Visits are at the request of the client or family and minimum visits can range from 15 minutes to 24 hours a day. Typical visits range between 2 and 4 hours.
  5. Paid for privately by the client. Services are not able to be billed to Medicare or other insurance since they are non-medical in nature.

For more information about Beatitudes at Home or to schedule an in home consultation, please call (602) 544-8527.