Beatitudes Community

NEEDED: ENVIRONMENT COMMITTEE MEMBERS

The Environment standing committee has the following definition in the Residents Council Procedures Manual:

To work with the Director of Plant Operations and the liaison person(s) designated by the Administration to assist in identifying and improving upon unsustainable (wasteful) practices or conditions on the Beatitudes Campus. This will include encouraging the most prudent use of water, electricity, heating/cooling, and other resources among all residents, staff, and employees.

– Residents Council Procedures Manual

We desperately need residents who are interested in helping with the above to join the Environment Committee. We currently have only three members and no chair or meeting dates. If you are interested, please contact Phil Adelman at x15472 or email at [email protected].

Life Plan Communities Seen as Gift to Adult Children

One of the favorite moments in our presentations to those considering residency at Beatitudes Campus is when Jim and Marlene Plaster talk about the letter they wrote to their children alleviating them of the responsibility to make decisions for them as they progressed toward their “third act” in life.  You can usually hear a “pin drop” as they tell of the series of decisions that led them to the campus.  (By the way, I can’t tell you how much we appreciate the Plaster’s willingness to help us along the way…..Jim is our Residents Council President Emeritus, but they have also selflessly allowed their patio home to be the “model” for the future project over 220 times!)

“It’s the best gift my parents could have possibly given us at this stage of life.”  Comments like this are common among adult children whose parents live in continuing care retirement communities (CCRCs), sometimes referred to as life plan communities.

Research reveals that family members who care for an aging loved one often experience clinically significant signs of depression, have less time available to spend with friends and other family members, and sacrifice financially by taking time away from their careers or retiring early.

It’s no wonder then that those whose parents are happily living in a continuing care retirement community consider it a gift. A study of 3,700 family members of CCRC residents revealed that 93% feel that the CCRC is providing good services to their loved ones and 77% would be likely or very likely to consider a CCRC for themselves in the future.

Cited as the most important features of the community were transportation services, availability of a fitness center, housekeeping services, walking paths, emergency call systems, and the availability of assisted living and healthcare services.

Of course, we always tell our prospects that whether you are considering a CCRC for yourself or a loved one, finding the right fit requires doing proper research and due diligence. Generally, that includes speaking with our Resident Ambassadors who have been through the very same evaluation process.  Contract details and pricing can vary dramatically from one provider to another. It is important to be sure that the community you are considering is a good match for your lifestyle, finances, and cultural preferences, and that it is well-managed, both operationally and financially.

One of the very best parts of my job is making sure we connect folks about these considerations.  With over 30 years in senior living services, I have had wonderful options to provide, but none as comprehensive and “resident-centric” as this campus.  How proud I am to let our standards speak for themselves through the authenticity provided by our Ambassadors and so many more.

Thank you for always giving a warm welcome to those visiting campus and letting them know why living here is restorative, powerful, fulfilling, purposeful and exciting (some of your “B” words on your badges)!  By the way, we will be working with your building reps to get everyone’s name badges updated with the new logo and your “B” word in the next few months—stay tuned for the updates coming in the next few weeks.

What an exciting time it is for the campus!  Our new patio homes are under construction with twenty-nine committed, our Promenade Residences priority B V.I.P. membership program has over 75 members and the campus redevelopment program is comprehensive and a testament to listening and planning for the best in senior living.  I am so proud to be a part of this process!

March 2019 Community TOWN HALL Recap

Rev. David W. Ragan, Sr. VP of Resident Services, welcomed residents and offered a special welcome to one resident that was attending for the first time. He urged residents to attend the Community Welcome Coffee on the fourth Wednesday of each month and meet the newest residents who have become our friends and neighbors. Sir Edward Bulwer Lytton said that “the pen is mightier than the sword” and residents were entertained with humorous writings that proved this point. For example, “As the prosecution wrapped its case, Reynolds listened and knew he’d been foiled again.”

The Residents Council Report was given by Tom Denny, Residents Council President. Tom noted that during the February meeting, six committees and three building representatives reported on their respective activities. There was also a report and request regarding the on campus Transportation Survey.

David thanked the Transportation Committee for its work and also residents for the great response in turning in the transportation surveys. Save the date of Friday, April 26th for an All Day Celebration plus a “Protect” March for Earth Day. The Community Outreach Committee is urging residents to support the Scholarships for Washington High School Students project for 2019. For information, contact Jim Lefebvre at x15063 or Jim Elliott at x18328.

Joe Kane, Director of Dining Services, announced that, because attendance is down, Buckwald’s will be closing on Sundays only effective March 10th. Beginning on the 24th of March, Elaine’s Fine Dining will offer a Sunday Brunch with selected brunch cocktails and an a la carte pricing of entrees including both Bibb Lettuce and Waldorf Salads, Salmon Eggs Benedict, Corned Beef Hash, Croque Madame Sandwich, Large Cinnamon Rolls with Vanilla Bourbon Frosting and Cinnamon-Raisin Bread Custard with Fresh Berries. If brunch popularity grows, dining services will consider adding another Sunday in the month, and if the popularity outgrows Elaine’s, moving back to Buckwald’s. The Corner Perk has now re-opened. A new Dining Guide has been printed and will be delivered to each resident.

Josephine Levy, Resource Navigator for Success Matters, announced that Success Matters will have its own website—successmattersbc.org, linked to the campus website. The website will have pictures of residents around campus, Success Matters activities, newsletters, health and wellness resources, etc. Josephine said there will be a Money Matters Workshop on Friday, March 22nd at 1:00PM in the Agelink Great Room. There will be a panel discussion of financial issues that are most relevant to residents of the campus. The Panel will consist of Allen Bloch, Campus Chief Financial Officer, Megan Selby, Laurel Peacock and Ellen Dean. Panel members are experts in money management and working with older adults in financial situations. Josephine will be the MC for this Health and Wellness Committee Workshop. Katie Holmes, A.T. Still Intern, provided the Tip of the Month—Resiliency is the ability to bounce back after a setback. It is important to identify and acknowledge strengths and supports, make a list of three things that you are grateful for, and use the list to focus your strengths and build resilience. Hang it up in your home as a reminder.

David reported that Monica De La Rosa had her baby. He announced several upcoming Life Enrichment activities including the Current Events Meeting with Bob Black every 2nd and 4th Tuesday of the month at 4PM in the Administration Conference Room, and the Beginning Middle Eastern Dance every second Wednesday of the month at 4PM in the Recreation Center. The Outdoor Farmers Market at North Phoenix Baptist Church on Wednesday, March 20th from 11AM to 1PM will include lots of walking and not a lot of seating. To reserve your seat on the bus, call 12905 and for questions, call Didi at 18473. Also, don’t forget the Tempe Arts Festival on the Light Rail on Friday, March 29th at 9:30AM. The deadline to sign up is Thursday, March 21st.

Mike Smallwood, Fitness Specialist, thanked residents for the support of Black History Month. He explained Five Tips for Staying Healthy and Happy as you Age. TIP 1 is learning to cope with change and encompasses building resilience, focusing on the things you are grateful for, finding healthy ways to process your feelings and trying to look at challenging situations as opportunities for personal growth, and stay healthy through humor, laughter and play. TIP 2 is finding meaning and joy in living by perhaps picking up a long-neglected hobby or trying a new hobby, traveling somewhere new and spending time in nature, or writing your memoirs. TIP 3 is to stay connected by maintaining your support network as a buffer against loneliness, depression, disability, hardship and loss; to make an effort to make new friends; to spend time with at least one person every day; and to find support groups in times of crisis or change. TIP 4 is to get active and boost vitality by regular exercise which can help prevent memory loss, cognitive decline, and dementia; by walking or exercising with a friend or family member; and by eating well and getting plenty of sleep. TIP 5 is to keep your mind sharp through being active and social; challenging our brain by doing things we enjoy like puzzles and games; and by attending workshops online or on campus that allow you to tackle new subjects. It’s not about adding years to your life, it’s about adding life to your years. Mike announced a new organized recreational activity—Basketball Bounce led by Frances Califano on Mondays from 2—3PM in the Fitness Center. The March B-Fit winner is Bonnie McCulley.

Rod Bailey discussed the Groundbreaking ceremony that was improvised to an indoor location due to weather. Residents viewed a clever video that showed Michelle Just, our President and CEO, opening the ceremony on the Myrtle Avenue property. The project will build new living options and replace aging infrastructure. At completion, there will be 1000 residents on campus, making us the largest life plan community in Arizona. Every single aspect of the campus will be updated. Referring people to marketing can be rewarding with the possibility of earning $3,750 over three referrals. The money is earned when a referral has moved to the campus and been here for four months. A new program, Earn for Tours has been instituted. The first 100 residents who fill out a marketing referral form and refer someone who tours the campus with marketing will earn a $25 gift card. Twenty-nine of the new patio homes have been sold and a BVIP program is in place for the new Promenade residences. David noted that the 260 million dollar project was covered in the Phoenix Business Journal.

The AARP Foundation Tax-Aide is available for the sixth year in a row: offering free tax preparation to residents right here on campus. Aides will be available on Mondays, 3/18 and 4/01 with appointments from 9AM—2PM in the Boardrooms. Please enter through the Life Center. To schedule an appointment, please call the Welcome Center (dial “0”) and they will assist you. Bring to your appointment last year’s income tax returns, W2 and 1099 forms, etc., and a photo ID.

The Holleran Survey Report will be discussed in a Special Town Hall on Wednesday, March 27th at 10AM in the Life Center. The survey tells us how engaged and connected we are. David said that there are some things that can be done to improve and the Administration is willing to do them. Come and hear about it on the 27th!!

As always, the Hootenanny is every Wednesday at 5:45PM in the Life Center. Bring a friend and enjoy the free entertainment. Sundaes with Dave on Wednesday, the 20th in the Bistro—enjoy a free yogurt sundae with all the toppings and share your thoughts or just come for a treat. We extend a big “Thank You” to Gregory’s Fresh Market for bringing a wonderful array of fresh produce to residents.

The next Community Town Hall will be held in the Life Center on Wednesday, April 3rd at 2PM.

 

Be a Community Wednesday

Here is the line-up for the month of March—1st Wednesday at 2:00PM (LC) Community Town Hall; 2nd Wednesday at 2:00PM (LC) Community Residents Council; 3rd Wednesday at 2:00PM (PB) Wednesdays Sundaes with Dave; 4th Wednesday at 2:00PM (LC) Community Welcome Coffee with New Residents…. read full article here https://wp.me/p7o8lu-gQf

A Casino Christmas

Last Friday the campus Everett Luther Life Center was transformed into Vegas—well not exactly, but staff did enjoy the blackjack, roulette and craps tables that filled the room for this year’s Casino themed Employee Christmas Holiday Party. Fun was had by all who attended, and at the end of the night, four $100 gift certificates and two $250 gift certificates we given to six lucky winners of the evening.

Prior to the casino play, we had the opportunity to hear from Betty Henriques, Chairperson for the Employee Appreciation Committee, as she thanked the staff for their work and Barbara Carpenter, President of Residents Council, who read a beautiful poem written for our staff by Bob Longoni. On behalf of our entire staff, I thank you for your generosity this year in raising a record-breaking $165,000 to distribute to the team members* who live out our our Mission and Core Values each and every day for you. What a difference you make for them as well, especially during the holiday season with your holiday gift!

This special event also allows us to honor the milestone anniversaries for our staff. Please join me congratulating the following team members for their years of service and dedication:

Five Years
Christina Coffman
Angela Duran
Deborah Knaack
Terri Kosmulski
Denise Lenzi-Monson
Yolanda Mendoza
Edward Odom
Nycole Person

Five Years (Cont.)
Melissa Preston
Tiffany Reyes
John Sweeney
Sylvie Tchitchiama
Angela Yepez

Ten Years
Liudmila Bosovski
Mitch Bradshaw
Enrique Creach-Vargas
David Hinsley
Shirley Kendrick
Korry Nelson
Jon Schilling
Lori Wilson

Fifteen Years
Lori Eddings
Maria Flores
Moreen Helean
Sara Keeter
Scott Mardian
Ni Ni Mya

Twenty Years
Tena Alonzo
Kathy Amend
Leona Fox
Jamie Isabelle

Twenty five Years
Mary Long
Mark Trent

Thirty Years
Judy Orlando

Thirty Five Years
Karen Mitchell

 

The Employee Christmas party allows our team to come together for fun and fellowship as we celebrate our successes of the year. Thank you again for making the staff’s holidays so special.  May your season be merry and bright. *

 

June Town Hall Recap

David Ragan, Sr. Vice-President of Resident Services, called the meeting to order at 2:15PM, welcoming the residents in attendance and congratulating two residents who were at Town Hall for the first time. David said that he had always had a fascination for Dick Van Dyke and he showed a video of Dick, at age 90, enjoying a dance routine. The active, spry Dick Van Dyke is an inspiration to us all.

Barbara Carpenter, Residents Council President, reported on the May Council Meeting. David Ragan urged residents to stay hydrated during the summer; asked that problems or issues in a building be reported to the building representatives; noted that 17 patio homes are under contract; and asked residents to be respectful of our staff people. Community Relations Chairman, Gene Lefebvre, reported that 5 students from Washington High School were awarded $500 scholarships thanks to the great support of residents. Marc Adelman, Chairman of the Communications Committee, said his committee continues to evaluate a better hearing system and will be discussing mailbox options for the independent living buildings. Health and Wellness Chairperson, Ruth Crowley, said that the second spring seminar was well attended and important issues were addressed. Life Enrichment Interim Chairperson, Sherwin Block, urged residents to check the Community Channel and the Roadrunner for the many activities coming up this month, and he outlined a plan for expanded transportation services for residents through the transportation subcommittee. Paul Kelley, Spiritual Life Chairman, presented heartfelt thanks from our resident theologians, Michael Down and Connie Barlow, for a wonderful month with us. Welcome Committee Chair, Char Telleen, explained how her volunteers make new residents welcome by partnering for lunch, tours and information, and she encouraged residents to attend the monthly Welcome Coffee. Senior Area Representatives, Lois Pfau of Plaza North, Robert Berry of Central Park West, and Martha Trout of Central Park North/Patio Homes, reported on their current building activities. Residents asked about logos for our buses which are coming, and were advised that the Life Center is available for walking from 6:00 to 8:00AM daily. Dogs on leashes are permitted. Please see Barbara Carpenter or any of the committee chairs for more information or join a committee and make a difference in the Beatitudes community. The next Residents Council Meeting will be on Wednesday, August 8th, at 2:00PM in the Life Center.

Rod Bailey, Sr. Vice-President of Sales & Marketing, said that as of today, 20 out of the 34 patio homes have been sold. He noted that the atmosphere of camaraderie here at Beatitudes Campus is important to prospective new residents and sets us apart from some of the other communities. Beatitudes Campus Resident Referral Program is back in business with the opportunity for residents and family members to earn $1,000 for a first referral, $1,250 for a second referral, and $1,500 for a third referral. Call marketing at x18467 about any prospective residents and be sure to fill out a referral form.

Josephine Levy, Resource Navigator for Success Matters, talked about the seminars being held every Tuesday through July 3rd, at 2:00PM in AGR. The seminars cover Policies and Resources, Levels of Care, and a Q and A panel of Assisted Living and Health Care team members to address questions that may not have been answered in previous sessions. Josephine advised that residents should not be concerned about the need for a new AZ Travel ID Card as these cards will not be required until October 1st of 2020, 28 months away. Residents and family members who would like to receive the Success Matters email Newsletter each month should call Josephine at x16117 or email her at [email protected].

Joe Kane, Dining Services Director, said that Executive Chef, Brian Rocco has left the campus and we welcome back as our new Executive Chef, Cosmin Barbu. Chef Barbu worked here for 15 years, left to become a Sous Chef and now returns as our Executive Chef. He will be introduced to residents at the August Town Hall meeting. Joe reported that more feedback is being received from the Kiosks. They are mostly self-explanatory, but instructions on their use are available on the in-house video. Residents were urged to type in comments on the feedback to help dining staff understand why a thumbs down was given. Kitchen tours are still being given every Saturday at 2:00PM through October. Sign up for a tour in the Bistro and have a good look behind the scenes.

David reported that after careful research of all the providers, DirecTV has been chosen, and the transition will be coming in August. Beatitudes Campus will provide DirecTV’s top tier service level, including all of the movie channels like HBO, STARZ, TMC, and SHOWTIME. We will provide for two hookups per apartment and the DirecTV boxes. This will all be included with your monthly service fee at no additional cost to you. DVR’s will also be available for those who want them for approximately $10 per month. It should result in a significant monthly savings if you are currently using more services from our current provider.

Speaking for the Life Enrichment Committee, Sherwin Block, said the Life Enrichment Committee meets for an hour each month to plan events. Let Didi or Monica know if you would be interested in working with this committee.

David reminded residents of the opportunities for service available through the Beatitudes CAREcorps. Volunteers can walk dogs, feed pets, change cat litter, hand out flyers, host events, help neighbors, etc. There are many opportunities for service that encourage inclusivity and inspire purposeful aging. Call Didi or Monica to join CAREcorp and start volunteering. David also reminded residents of the opportunity to be VIP Guides or to be a guided person. Volunteers can take residents to and from campus activities, giving their regular caretakers a needed break to run errands or just take a nap. To sign up, call Monica at x18526 or stop by the office to fill out a form.

Tena Alonzo, Director of Comfort Matters, introduced Evelyn Sowell, LeadingAge Arizona Volunteer of the Year. Evelyn has contributed more than 6,000 hours of service to the Comfort Matters Dementia Care Education program and has served as a mentor to the Comfort Matters team. Tena said that Evelyn has helped to create wonderful curriculum that is used across the nation and throughout the world. She has spent much of her career guiding teachers on the best ways to teach others. Evelyn told residents that the Comfort Matters staff was easy to work with and her advice for everyone is to find something to love and do it. David noted that the campus would not be where it is today without volunteers.

Bob Telleen, LifeLong Learning Committee member, said that there would be a LifeLong Learners Film Festival on August 23rd and 24th in the Life Center. Movies will show at 9:30AM and 1:00PM. Cost of the movies is free, but residents will soon be able to purchase buffet lunch tickets for each day if they wish to. More publicity will be coming soon.

Mike Smallwood, Fitness Specialist, reported that the LeadingAge Arizona Fitness Challenge for Seniors would be Wednesday, November 7th this year. Mike hopes to add the corn hole toss and darts to the list of challenges which include basketball bounce, competitive walking, obstacle course, and Wii bowling. More specific details will be available at future Town Hall meetings. The Tai Chi Class meets with Jack Mathews every Wednesday at 4:00PM in the Recreation Room. The Life Center is open from 6:00 to 8:00AM daily through October for morning walks. The B-Fit winner for June is Nils Larson. Residents were treated to an inspiring video of Ida Keeling, a 102-year-old runner who defies age to set world records. She is the 2018 Fitness Award recipient. Her advice is for everyone to be active and get up and do something!

Keep watching the Community Channel 1960. All the latest information is posted there, so be in-the-know!! Also, our free WiFi is now accessible by using the password—“bcsummer” and will change on the first day of each new season to the season itself—bcfall, bcwinter and bcspring.

David thanked Gregory’s Market for bringing nutritious produce for residents and staff to purchase. We are grateful to them for their service.

There will be no Town Hall in July. We will take a little breather and come back rejuvenated on August 1st.

Transportation Update

Hey Beatitudes—GREAT NEWS! We are proud to announce that the Transportation Department has been given approval to revamp the 29 passenger bus, which will include repowering the bus with a brand new Cummins engine. This will take care of the issues we have experienced in the past and allow us to explore the Phoenix Metro area with piece of mind. We do ask that you be patient with us during this process; we hope the bus will be fully functional by the middle of July. It is even more important to make sure you call x12905 for your reservations as we will only have the smaller buses at our disposal.

Even more GREAT NEWS! The Transportation Committee, along with a recommendation from the Life Enrichment Committee, has decided to reduce the number of reservations needed for off-campus outings from a 9-person minimum to a 5-person minimum on a 6-month trial basis. This means that for off-campus outings that are scheduled by the Life Enrichment Committee, we will only need to meet the 5-person minimum for trips that are out of the no-minimum zone.

No-Minimum Zone – what could that be? This new rectangular no-minimum zone has a perimeter including the I-17 on the west, Peoria Ave. on the north, Hwy 51 on the east and McDowell Rd. on the south. This means the Life Enrichment Committee can schedule any off- campus trip within this area with any number of reservations. We hope these changes will increase the number of our off-campus trips. These changes would not have happened without your voices. Changes will happen at Beatitudes if you keep sharing your ideas with the Residents Council and its various committees.*

Community Town Hall Recap – June 2017

Rev. David W. Ragan, Sr. VP of Resident Services

David Ragan (@dragan), Sr. Vice President of Independent Living opened the meeting at 2:15PM with a forecast of truly melting weather.  Close to 100 residents braved the heat to attend the meeting and find out “what’s new” at Beatitudes Campus.  There were no new residents at the meeting, but David intends to corral all the new residents in September and bring them to the meeting.

First on the agenda was a heartwarming story of a grandmother who could not afford the birthday cake her little granddaughter had picked out at the grocery store.  The young man in line behind them bought the cake and convinced the grandmother to accept it as he had been the recipient of a similar kindness when he was seven years old.  When the little girl showed her grandfather the cake and a message that the young man had given her, it became apparent that the grandfather was the man who had bought the cake for the seven year old boy many years ago. The story summed up by saying that a simple act of care creates an endless circle.

Or as David put it—you never know what impact the little things you do today might have and the blessings that come back to you in so many ways.

Remember the Welcome Coffee coming up this month on Wednesday, June 28th at 2:00PM in the Life Center.  Come and meet your new neighbors!

Michelle Just (@mjust), President and CEO, complimented Mim Hoover (@mimhoover) and Dosia Carlson (@dosiacarlaol-com) (pictured at right) on the wonderful job they did in their Lifelong Learning Program Workshop at the Annual Meeting of LeadingAge Arizona, an organization of not-for-profit senior living communities.  They were the only resident presenters at the meeting, and their presentation generated interest in starting similar programs at other communities.  Michelle also celebrated two awards that were presented to Beatitudes Campus by LeadingAge Arizona. The first was for Innovation in Environmental Design and it went to Patty’s Garden, the healing garden honoring and named for Harriet Ivy’s mother. Beatitudes Campus  was fortunate to be chosen to receive funding for this garden.  Tena Alonzo (@talonzo), Director of Comfort Matters, noted that the garden provides a sensory experience for residents who may not think like they once did, but retain their feelings. The garden has a positive impact on their quality of life. It was built using solar power, LED’s, low water usage, color that does not attract bees and overall low maintenance. The second award went to the Success Matters Program, led by Jessica Meyer (@jmeyer), Director, and Josephine Levy (@jlevy), Resource Navigator. There is nothing else like this program in our peer group here in the Valley.  The program seeks to keep residents independent as long as possible and make the most of each resident’s individual potential.  They strive to make each resident’s quality of life as great as possible, and perhaps make life greater than when the resident moved to our community. Mim Hoover said she was given the confidence to feel that she could still do things as well as feel that life is still good. Michelle asked that residents join her in celebrating the Success Matters and Comfort Matters teams.  She is incredibly proud of these two Innovation Awards.  Congratulations also go to Tara Bethell (@tbethell),  Sr. Vice-President of Human Resources and Risk Management, who was named to the Class of 2017 Forty Under Forty by the Phoenix Business Journal. She finished in the top ten!!

Herb Komnick, Residents Council President

Herb Komnick (@hkomnick), President of the Residents Council, reported on the May Residents Council Meeting.  David Ragan welcomed everyone to the meeting, congratulated the Lifelong Learning Program and announced that Mim Hoover and Dosia Carlson would be speaking at the Arizona LeadingAge Workshop, and Success Matters is receiving the Innovative Health and Wellness Program Award.  The Security-focused Town Hall was a success with residents learning firsthand about emergency procedures here on campus. Holleran 2017 Resident Engagement Surveys should have been completed and turned in between May 12th and May 27th. The Community Channel is now available to all residents on channel 1966. Pat Dellisanti, Dining Services Committee Chairman, announced the Luau which was held on June 8th as part of the Marketing Program. New menus are being prepared for the Health Care Center, Plaza View and Buckwald’s. A Lifelong Learner’s class will be offered to include kitchen tours. Sunday Pizza will return when the football season arrives. Barbara Carpenter, Interim Chairman of the Employee Appreciation Committee, outlined several Committee activities including letters to new residents, all residents, groups who use campus facilities and friends of the campus; relocated Tip Boxes; possibly adding a statement on menus; and a dinner being planned for August 17th. Gerald Roseberry, Environment Committee Chairperson, reported that leak testing for all resident buildings except Plaza View and the Health Care Center has been completed with the information provided to Scott Mardian (@smardian). Roger Benson, Facilities Committee Chairman submitted a report stating that Mitch Bradshaw (@mbradshaw) had been informed of complaints about the area around the dumpster at the Northeast corner of the campus. Roger was advised that vehicle traffic between Central Park North and the Garden Apartments was necessary for resident moves and appliances stored in the Garden Apartments. Kim Shull, Grounds Manager and Color Coordinator, has resigned.  Residents are requested to help keep the campus looking neat by straightening chairs, etc., that are disarranged and calling in work orders for any obvious problems they observe. There was no unfinished business.  Under New Business, a motion to appoint Sue Lefebvre as Parliamentarian was approved; the Holleran Resident Engagement Survey forms were given to Council members for distribution; and Don Tamuty reported he had received a request to keep the 17th Drive gate open for a longer period of time during the summertime (Herb reported that since the meeting, he has been informed that because of Security concerns, this request was denied.) Bette Henriques, Senior Area Representative for Central Park North and Patio Homes; Don Tamuty, Senior Area Representative for Plaza South; and Sybil Eppinger, Senior Area Representative for Central Park South reported on the various activities that have taken place and those that are planned for their buildings.  Residents asked questions concerning window washing, use of plastic bags in dining venues, recycling procedures, and locating recycling containers near dining venues.  Jeremy was complimented on his excellent work in emptying the recycling bins.  Residents were reminded not to feed the feral cats.  The next Residents Council meeting will be on Wednesday, June 14th in the Luther Life Center at 2:00PM.

Rod Bailey,
SVP of Sales & Marketing

Rod Bailey (@rbaileybeatitudescampus-org), Sr. Vice-President of Sales and Marketing, reviewed the referral award program in which residents can earn up to $3,750 for bringing new residents to the campus—people who have not been in the system or contacted previously.  He also unveiled a new summer program that will be available through September 30th.  Residents who just fill out a referral card will receive a dinner for two at Buckwald’s.  If the referral card results in a move-in, the resident will receive three different dinners for four at Elaine’s Fine Dining in addition to the monetary award.

Congratulations were extended to Michelle Just for being elected to the Board of Directors of the Greater Phoenix Chamber of Commerce. The Beatitudes is the only senior living organization that has a presence at the Chamber.

Ruth Crowley, Residents Council Chairman of Health and Wellness Committee

Ruth Crowley, Chairman of the Health and Wellness Committee, noted that the response had been so positive in the spring that three additional workshops have been planned to expand on the topics presented earlier.  The first workshop, “What’s in Plaza View” was held on Thursday, June 15th at 3:00PM in the Life Center.  Cheryl Knupp, Sr. Vice-President of Health Services, and her team from Plaza View, focused on assisted living at Beatitudes.  It was suggested that you review your contract with Beatitudes prior to the meeting so presenters can provide more specific information in answer to your questions.  In July, a workshop on Dementia and Skilled Nursing is planned, and in August there will be a workshop about the services available in independent living to help residents stay in their apartments when health issues arise.

Jessica Meyer, Director of Success Matters at Beatitudes Campus

Jessica Meyer (@jmeyer) announced that the Success Matters team is hosting a farewell for Rich and Mitch.  They will be finishing their clinical rotation on June 23rd and residents can thank them for their contribution to the Beatitudes and wish them well in the Bistro on June 22nd from 12:00 to 1:00PM.  Free cake as well!

Jon Schilling, Director of Life Enrichment at Beatitudes Campus

Jon Schilling (@jschilling) advised that planning is underway for the 2017 Active Aging Week. Residents interested in helping plan for this event should contact Jon at x10333.  Jon reported that Anthony Farias, formerly in Transportation, is now working as a Life Enrichment Specialist in the Health Care Center.  Jon reminded residents to bring suggestions for activities on campus and off campus to the Life Enrichment Committee.  The Life Enrichment Team does their best to make things happen for residents. Mike Smallwood (@msmallwood), Fitness Specialist, provided a fitness report on the BrainSavers Class which is in the 6th week of the 12 week Quarter.  Mike has made some significant adjustments to the program and has received positive feedback from the residents.  Angie Moore, Manager of the Program, observed the class last week and approved of the adjustments that were made to accommodate the needs of seniors.  The second Quarter is scheduled to start the 1st week in August.  Starting Monday, June 12th and continuing through October, there will be Indoor Morning Walks in the Life CenterResidents were reminded of the importance of staying hydrated during these hot summer days.  Residents were also reminded of the many fitness classes available, including Tai Chi, Chair Yoga, Zumba Gold, Zumba Exercises, Memory Maker Yoga as well as Fitness Foundations, Functional Fitness, Water Exercise and Sit and Be Fit. The June B-Fit Winner of a $50 gift card is Tom Denny.  Winners have not been present at many of the Town Hall Meetings, and Mike suggested that you might have a better chance of winning if you don’t come to Town Hall!

Monica De La Rosa, Life Enrichment Specialist

Monica De La Rosa (@mdelarosa), Life Enrichment Specialist, reminded residents that there are suggestion boxes in the Life Center Lobby and the Information Station in the Plaza Bistro.  Please use them to call attention to events, performers and off campus activities that are of interest to residents. Wednesday, July 5th is the last day to sign up for the Wednesday, July 26th baseball game between the Diamondbacks and the Braves.

New menus for Buckwald’s, Plaza View, and Elaine’s Fine Dining will be out in July. Look for the changes on the Community Channel, in the restaurants and in the Roadrunner. David assured residents that hot dogs and baked potatoes will not be taken off the menu.  Apparently, keeping them available was a lesson learned the hard way.

David noted that the Beatitudes Auxiliary Backstreet Boutique is in need of volunteers who can help in the Furniture Annex, moving furniture, etc.  The Annex plans to reopen in September.  Talk to your children, grandchildren and friends about this rewarding volunteer activity.

The Community Channel #1960 is now available across the Campus.  Make sure you tune in and see what is going on.  Through this Channel, residents will receive updates on last minute changes as well as ongoing information in an emergency.  If you have input to make the channel better, let David or Korry Nelson (@knelson) (x18493) know about it.

There will be a Hootenanny every Wednesday night, beginning at 5:45PM. Tell your neighbors and enjoy the enthusiastic music.  It’s free!  Wednesday, June 20th, from 2:00 to 4:00PM in the Bistro, enjoy another freebie, a frozen yogurt sundae.  Just come for the treat or share your thoughts with Dave every third Community Wednesday.

David reminded residents to take staying hydrated seriously, and to have a great June.  He looks forward to seeing residents at all of the events.  There will be no Town Hall in July and the next Town Hall will be held at 2:00PM in the Luther Life Center on August 2nd.

Community Town Hall Recap – May 2017

Below is a summary of information and news discussed at the May Town Hall meeting.

Town Hall Informant – March 2017

David Ragan opened the Town Hall Meeting at 2:15PM. noting that today was special with our own athletes, The Beatitudes Bombers, competing in a Senior Challenge Day that included twelve other senior living communities.

Residents and guests were treated to two very heartwarming videos. One video followed a deaf man, Muharrem, as he walked around town and everyone he met talked with him in sign language. He was pleased and surprised at this unusual happening and very touched to learn that the intent was to give him one day with no barriers. The Samsung ad proclaimed that a world without barriers is their dream as well. The second video began with boys playing basketball. When one boy was retrieving the ball, he noted a boy in a wheelchair looking longingly at the game. The boys left a basketball for the disabled boy to find. When he returned it to the game, he found that all the other boys were playing without using their legs, in wagons and other wheeled contraptions. He happily joined the game. In keeping with the spirit of these videos, David expressed his confidence in the inclusiveness of the Beatitudes Community; the desire of both residents and staff to continue to tear down the barriers and make this a better place to live.

There were close to 100 people in attendance at the meeting with two new residents joining us for the first time. The Welcome Coffee will be held on Wednesday, March 22nd, and all residents were urged to come and meet their newest neighbors.

Tara BethelL, Senior Vice-President of Human Resources and Risk Management, was happy to announce the Employee Shout Outs which went to Desiree Van Egmond, Warmeedh Al-Taie, and Suzanne Lewis. Desiree is part of the Beatitudes at Home team and she has been recognized as At Home Caregiver of the Year for 2016. She has a knack for getting to know her clients with the ability to support the office team at the same time. Warmeedh has been with Security since May of 2016. He keeps a constant look out for any risks to residents and was quick to bandage a bleeding cut that he noticed when the resident was not aware of having been cut. Suzanne started at the Beatitudes in March of 2011 as a server and she has since worked her way up to Dining Room Supervisor. She has created a consistent level of high service by training her staff and jumping in to help where needed.

Tara also noted that over $135,000 was raised last year for the Employee Appreciation Fund and they are always looking for new residents to join this committee. If you are interested, contact Tara or David on staff or resident, Barbara Carpenter.

Ray Gonzales, our evening greeter at the Welcome Center, has been working on solving the problem of congestion on the phone that requires residents to have long wait times on hold before they are able to talk to an operator. The solution is to add a little “prompt” feature. With this in place, when you call the front desk you will hear an automated greeting, followed by three prompts: For Security, press 1; To place a work order, press 2; remain on the line for all other calls. This small change will have a large impact on how fast you can be helped. This update will go into effect beginning Monday, March 13th.

Herb Komnick reported on a very busy February Residents Council Meeting. The administrative report by David Ragan highlighted the importance of the Residents Council because we now have a second yogurt machine and a bulletin board for the Patio Homes, both issues having originated with Residents Council. He also advised that two residents have won $1000 each through the referral program and all our kitchens passed the latest inspection with no problems noted. Jim Elliott gave an update on the involvement of Beatitudes residents in the coming 19 North Cleanup Day event being held on Saturday, February 11th. Marc Adelman, Communications Committee Chairman, reported on the new bulletin boards to be installed soon in the Central Park buildings. He advised that Keith Hobbs, IT Director, is meeting with Cox Cable people to find a way to make the Community Channel available throughout the campus, and he noted that WiFi has been installed in the Health Care Center and Plaza View buildings for medical records purposes. Spiritual Life Committee Chairman, Marilyn Johnson, announced a Passover Seder meal will be served on Monday, April 17th. She also said that an on-going Scholar-in-Residence program is being discussed as part of the Lifelong Learner’s program. A report from Joannie Bailey advised that it will be some time before a new bus will be available since it is a custom-made item. Also, the clean-up of the Woodshop has been completed, thanks to Igor Glenn, and the Art Show resulted in a fabulous display of talent. Welcome Committee Chairman, Char Telleen, reminded residents that all volunteers can help the Auxiliary by recording volunteer hours and turning them in at the Foundation office. Environment Committee Chairman, Gerald Roseberry, reported that 73 leaks have been discovered so far and two residence buildings remain to be surveyed for leaking toilets. From the Senior Area Representative Reports, we learned that Bob Berry has been confirmed as the Junior Representative for CP West and Joannie Bailey has been appointed as Interim Chair for the Life Enrichment Committee. In addition, Lois Pfau produced a Plaza North newsletter which was appreciated by everyone and Joe Kane spoke at several building meetings and distributed dining venue preference forms to residents. Residents were reminded that smoking is permitted only outside in designated smoking areas and inside apartments if residents have paid the required smoking fee. The next Residents Council Meeting will be held on Wednesday, March 8th.

Ruth Crowley, Chairman of the Health and Wellness Committee, announced that 90 residents attended the February 21st seminar led by Cheryl Knupp, Senior Vice-President of Health Services. There were many questions, and Cheryl will hold additional seminars in the summer focused on each of the levels of care. A seminar presented by Hospice of the Valley is planned for March 21st at 3:00PM. in the Life Center. Learn how hospice supports patients, when hospice is appropriate and how the cost of care is covered. If possible, bring your adult children to this learning experience.

Speaking of hospice, David noted that our own Dosia Carlson and Gerald Roseberry were co-founders of the first hospice, Hospice of the Valley, and Greta Wiseman was the first nurse.

Beatitudes “Bombers” representing the campus at the recent LeadingAge Senior Fitness Challenge

Mike Smallwood, Fitness Specialist, having just returned from the Senior Challenge competition, was already thinking of the medals we would bring home next year. Rod Bailey was Master of Ceremonies and apparently David Ragan completed the obstacle course. At any rate, a good time was had by all, including our mascot. Pictures will be forthcoming. Gregory’s was thanked for providing fruit for the occasion. The February B-Fit Winner was Joyce Stenquist who received a $50 gift certificate.

David noted that life enrichment is taken very seriously by our staff. Didi Cruz, Monica De La Rosa and Jon Schilling are all expecting additions to their families.

One of our happy winners from the recent Resident Dog Show!

Monica De La Rosa, Life Enrichment Specialist, called our attention to some of the exciting events on the agenda for March. The Dog Show will be Thursday, March 9th, at 10AM. in the Dog Park. At this time, two more judges are needed. On Friday, March 17th, at 5PM will be the St. Patrick’s Day Dinner in the Life Center. Tickets are available at the Bistro. All crafters should plan on going to Pinspiration, a DIY creative studio space, to make an on-the-spot project. Relax with no hassle, no mess, no excuses and linger with friends over a glass of wine. The date is Tuesday, March 21st, leaving at 11:15AM and back in time for the Hospice seminar. Tickets are $30 and can be purchased at the Welcome Center. The tickets for the Spring Training Baseball Game on Monday, March 27th have been sold out. The CAREcorps will hold their second Open House on Wednesday, March 29th from 1 to 3PM in the Life Center. Come and learn about the different groups and activities on Campus.

David announced that for the 4th year in a row, AARP is offering free tax preparation to our residents. Tax preparers will be here Mondays, March 6th and 20th from 9AM to 2PM. in the Library. Call x0 or go to the Welcome Center to schedule your appointment. For your appointment, you will need last year’s income tax returns, your W2 and 1099 forms, photo ID and any other information you think pertinent.

David reminded us that the Hootenanny is tonight (Wednesdays) at 6:00PM in the Life Center. A thank you was extended to Gregory’s Market for bringing their excellent produce to us at our Town Hall Meetings. Again, please do not feed stray animals. If conditions get too bad, it will be necessary to trap the animals. If you have your own animals, don’t forget to pick up after them. It is your doo-ty. Wednesday Sundaes with Dave will be held on March 15th from 2 to 4PM in the Bistro. Enjoy a free yogurt sundae, share your thoughts with Dave or just come for a treat. With two yogurt machines, yogurt sundaes are practically guaranteed.

The next Town Hall Meeting will be held on April 5th at 2:15PM in the Everett Luther Life Center.

(A quick note from David – please thank Norma Dieffenbach for the continued excellent minutes for the Informant—she does not miss a thing!)

Town Hall Informant – February 2017

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New Beginnings

At the start of a new calendar year, we are messaged all around about “new beginnings.”  I am seeing a host of media ads about mattresses, cars and furniture as retailers look to prop up the inevitable dips in sales following the business holiday season.  Then, of course there are dozens of (urgent!) weight loss commercials specifically geared to appeal to those who have overdone it through the holidays.

I look at “new beginnings” in my search engine and find that the terminology has been tapped by treatment centers, counseling and mental health services, adoption services, numerous religious organizations, a governmental office of personnel management, alternative education, a Kenyan soap opera, a series of novels about a guardian angel named Victoria Schwab…….. the list goes on and on and many of them very important.  So I am a bit reluctant to just crowd in what we are doing at Beatitudes Campus with everything else.  One, because I would rather it not be “lost in the crowd” and two, because we are really, literally beginning a new phase in the life of this fifty-plus year old campus with our physical updates, furthering our Radical Hospitality attitudes and programming at a resident-centric level like never before.

As we are learning from the ATLAS process (an organizational assessment program funded by the Virginia G. Piper Foundation) about which Michelle Just, our President and CEO wrote in this space some weeks ago, organizations have life cycles.  Only those with strong determination (aka “grit”, the subject of my last Roadrunner article) are able to keep at the top of their operating space and continue their mission in meaningful ways.  Absent the will to innovate, collaborate and research, companies can find themselves going the way of least resistance, continuing with methods that may need updating and not stretching to fund their depreciation or bring improvements to the marketplace.

This is but one of the reasons I am so happy to be a part of Beatitudes Campus.  We have made a conscious decision not to lapse into mediocrity, but rather to continue a process of “new beginnings” that strives for excellence in every aspect of the life plan community sector.  We have just finished our intensive Phase I of the First Impressions updates which has touched most campus buildings, and we have already seen some definitive results with those making decisions about making Beatitudes Campus their home.  Painting, floor coverings, furnishings and artwork have a rather profound impact on decision making in senior living often even above our superior care ratings in the licensed areas.  Our mission continues to be just as our founders envisioned…….to be leaders and innovators.  And we have definitely learned that First Impressions (an integral part of our Radical Hospitality program) is a foundational part of the equation, especially as we also envision the continuance of that mission into the redevelopment process.  The higher occupancies that result from attention to this part of the overall equation coupled with strong operations produces a position at which our lenders look far more favorably and which allows us to take next steps.

Now with the first part of the time sensitive program complete, during the remainder of the 2017 fiscal year, we will be continuing the First Impressions/Radical Hospitality process with not only completion of Phase II of the physical assets/décor plan but also with continued training for every member of our staff in the fundamentals of this important aspect of our culture.  (Phase III, the completion of the program, is slated for fiscal year 2018.)  So, our “new beginnings” is an evolutionary process in which we expect to involve staff and residents in the planning process for the next few years in not only our redevelopment for new areas, but also in the re-tooling and updates for our existing buildings.  I am so excited to work with the Residents Council and building representatives on what constitutes the best for each area.  We will be producing common area maps that will be very valuable tools that help keep décor assigned to an area in that location and how the room(s) are to be set following any necessary movement of furniture for an event or holiday season, among other deliverables.

Thanks again for the opportunity to be of service to this campus and it’s top notch residents.  You are an inspiration and joy – great days ahead!

The Informant – January 2017

DAVID RAGAN, Senior VP of Resident Services, called the first meeting of the New Year to order at 2:15PM. He noted that the campus continues to be one where residents reach out and care for each other. For the New Year, David had some new definitions which served to start the year off with a laugh. For example, the word balderdash is defined as a rapidly receding hairline, coffee is the person upon whom you cough, and abdicated is when you have lost all hope of a flat stomach.

Town Hall Informant, October 2016

David Ragan, Senior VP of Independent Living, called the Town Hall to order at 2:15PM. He noted that Rosh Hashanah, the Jewish New Year, has just been celebrated and in keeping with that, a short film was shown that illustrated compassion and caring. With themes of selflessness and forgiveness, we were given a chance to start all over and have a good year. Although attendance was excellent with close to 200 residents, there were no new residents at the meeting. David reminded those in attendance to invite their new neighbors to a Town Hall and be sure to attend the Welcome Coffee especially for new residents which will be held on Wednesday, October 26th at 2:15PM in the Life Center.

David introduced Michelle Just, President and CEO of Beatitudes Campus. Michelle said that she had spoken with the auctioneer for Power of the Purse. She is very impressed with the stories of giving and that is what this community is about. Michelle thanked residents for the way in which they continue to give back. She was very happy to report that the campus has received a grant of $50,000 from the Virginia G. Piper Atlas Program. The Atlas Program is interested in not for profit organizations that are innovative and have a strong community brand. Beatitudes is one of eight organizations participating in the program. The first four months will involve an assessment of our programs and the remaining 20 months will be focused on addressing the areas identified through the assessment.

Employee shout outs were given to Suzanne Lewis of dining services, who is responsible for suggesting special utensils that make dining easier for residents with tremors and other problems; Ella Adams of housekeeping who, in addition to a ready smile and a song, is praised for her excellent work on a resident’s floors; and Martin Medina of maintenance who put his needs aside to help make a room ready for a resident group meeting. Please continue to call attention to employees who go above and beyond by filling out Radical Hospitality forms at the Welcome Center or on line at www.bcampus.org.

Barbara Carpenter, representing the Employee Appreciation Fund Committee, asked residents to be generous in donating to the Fund which allows residents to reward our faithful employees with some extra money at Christmas time. Money will be collected until the end of October and it is hoped that we can reach our goal of $120,000 to show our employees a wonderful holiday this year. Barbara noted that the employees make a big difference in our lives each and every day.

Michelle asked that residents fill out the Resident Satisfaction Survey either on the form or on line. She assured residents that she looks at every survey and reads all the comments. If there are areas that need improvement, the administration will work on ways to make those improvements.

Jim Plaster, Residents Council President, presented his report. During the Council meeting, David Ragan announced the purchase of 200 chairs for $28,000 to replace older chairs in various locations across the campus. He also said that residents’ “B” cards will increase to $200 per month beginning October 1st. Rod Bailey, Senior VP of Marketing and Sales spoke about the Friends and Family Referral Program and the first impressions updating of the resident buildings. George Taylor, Plaza View Representative, announced the first annual Treasure and Trinket event, and Barbara Carpenter reported for the Employee Appreciation Committee. Donations are growing and there is every hope that the goal of $120,000 will be reached. The Environmental Committee report highlighted their program of toilet testing. Leaks in CPW were discovered in 9 toilets and 6 leaks were found in CPS. CPN, Plaza South and Plaza North are yet to be tested. The Facilities Committee received requests for ceiling fans to be installed in the exercise room; for the bulletin boards installed in the elevators to be removed and placed in the lobby; to limit air pollution in the use of leaf blowers and lawn mowers; and a request was made to repave the east drive, but that will not be done until the new building construction has been completed. The Wellness Committee reported good attendance at both the women’s and men’s seminars on bladder control. In addition, a seminar was held in September on “ Getting Our Affairs in Order”, and a session is scheduled in November on the subject of ”Am I Depressed or Just Tired?”

David announced that the “guru” of Medicare, Ellen Dean, would be discussing changes in Medicare and how they affect residents on Wednesday, October 19th at 2:30PM in the Motion Studio. Open enrollment begins November 1st. Dean and associates has recently added to their staff a retired Glendale policeman who will be working with the Medicare drug program and also fraud.

The Reverend Peggy Roberts was privileged to announce that Gene Lefebvre is the 2016 Recipient of the Anne Barstow and Tom Driver Award for Excellence in Nonviolent Direct Action in Retirement. The award was presented in Tucson for Gene’s work on “No More Deaths”. His wife, Sue, is writing a book on this work.

Nancy Splain, Interfaith Outreach Ambassador, announced that residents have been invited to a Sikh luncheon and tour on Wednesday, November 2nd. Call transportation at x12905 to reserve a seat on the bus!

Jessica Meyer, Director of Success Matters, reported that CarFit is offering a free event on Saturday, October 29th. To make an appointment for this service, call Jessica at x16110. CarFit has trained technicians to help “fit” senior drivers to their vehicles. Services include checking mirrors and blind spots, wheel and seat adjustments as well as guiding residents through a driver screening to assess vision and range of motion and answer questions for residents.

Ruth Crowley, Health and Wellness Committee Chairman, said that on November 7th at 3PM in the Life Center, the A.T. Still University Audiology Department is sponsoring a workshop on Communication Strategies for Hearing Loss. These strategies will be shared for those with hearing loss and their loved ones. Ruth also advised residents to mail in early ballots or vote early on Tuesday, November 8th in order to attend Dr. Catherine Lindstrom’s session on “Am I Depressed or Just Tired” at 3:00PM in the Life Center that day.

Jon Schilling, Director of Life Enrichment, thanked all the residents who participated in Active Aging Week, and he noted that the Street Fair was enjoyed by all and well attended. Jon introduced Mike Smallwood, our new Fitness Specialist, who has been leading the Functional Fitness class in the Motion Studio and will take on a larger role in the exercise classes on campus including working with residents in Health Care and in Assisted Living. Mike drew the name of Bob Malinski as the B-Fit winner of a $50 gift card this month.

Monica De La Rosa, Life Enrichment Specialist, reminded residents that a synopsis of each month’s events both on and off campus is available in each of the resident building lobbies. If more copies are needed, give Monica a call at x18473 and she will provide them. October events include the Oktoberfest Theme Dinner to be held on Thursday, October 27th in the Life Center. Entertainment will be by the Oom-pah-pah Band and tickets will be available at the various dining venues. Also, don’t miss the 2nd Annual Variety Show taking place on Friday, October 29th from 10AM to 12 PM in the Life Center. On Sunday, October 30th, the Arizona Broadway Theatre is presenting Funny Girl and tickets are available at the Welcome Center for $80. Last, but not least, there will be a trip to Lake Pleasant for lunch and a cruise on Friday, November 4th. Tickets are $22 at the Welcome Center.

Monica introduced Don Tamuty, Beatitudes resident, who encouraged residents to attend a presentation in the Life Center on Tuesday, October 25th at 10AM by a survivor of the USS Indianapolis which went down on July 30, 1945 with 1200 men aboard. Eight hundred and eighty seven of these men were drowned or eaten by sharks with only 317 saved. Those saved spent five and one half days in the water. There are 21 survivors alive today and a list of those survivors, compiled by the Smithsonian, will be available at the presentation. Come and learn how one courageous young Mexican American faced impossible odds…twice!

 Joe Kane, Director of Dining Services, provided an extensive and interesting list of “Did you Knows” concerning the restaurants at Beatitudes Campus. Some of these are: Did You Know we cook with no added salt, with zero trans fats, with no growth hormones in milk or meats, use compostable containers, record and read every comment every month, are inspected by 5 different agencies, cannot cook a hamburger under 155 degrees internal temperature by county code, our soft serve ice cream (when available) is gluten and lactose free, gluten free bread, rolls and pasta are available, you can get a split plate and half portions are available on some items, Monday night Sports Night has a themed buffet for only $6.00 with drink specials and a drawing if you have some team sports item with you, Sunday Brunch is the second Sunday of every month, many menu items can be modified to fit your needs, Buckwald’s has full meal options that cost less than the Bistro, the Bistro Lunch/Dinner menu has over 50 items to choose from and the Breakfast menu has over 40 items to choose from, and residents may eat in the Eleanor Menagh Dining Room in Plaza View where a full meal is $7 and table service is provided. The Bistro is offering large pizzas for $8.50 and chicken wings for $2.50 for delivery on Sunday. They must be preordered by 6:00PM on Saturday.

Joe also discussed the Dining Incentive increase to $200 per resident on October 1st and 15th depending upon your new month beginning. The incentive was never intended to supply groceries. Its purpose is to create relationships and socialization around meal times which goes to build the strongest families and communities. Cerreta’s candies and the convenience store items to the right of the ice cream freezer can no longer be charged to your “B” card incentive. You can, however, reasonably purchase an ice cream container, candy bars, etc. The cashiers are adjusting as well and things should be smoothing out. If there is a need to make further changes, they will be made.

Joe announced that Buckwald’s will be closed on Thursday, October 13th due to a large number of visitors on campus. Should you meet any of these visitors, do not hesitate to tell them how much you enjoy life here on the Beatitudes Campus!

David urged residents to get their flu shots. Flu shots will be available in the Honor Health Clinic on Friday, October 14th from 8:00AM to 1:00PM. Residents should bring their insurance cards. Shots will be $25 if your insurance is not accepted. He also noted several Wellness Center announcements:

Affiliated Dermatology will be on campus every 3rd Friday from 9 to 11AM, walk-ins are welcome and to schedule an appointment, call 480-556-0446 x333 and be sure to tell them that you live at Beatitudes Campus; Belton will be on Campus in October; Premier Hearing has changed their hours to every 2nd Tuesday of the month from 1 – 4PM, and to schedule an appointment call 602-279-0003; Zounds Hearing will continue their current schedule of every 1st and 3rd Wednesday from 9AM to 1PM, and to schedule an appointment call 602-765-7800; Revolution Health will now offer Massage Therapy in the Wellness Center every Tuesday from 8:30AM to 12:30PM at a cost of $60 per hour or $30 for 30 minutes, by appointment only, by calling 602-265-1774; Essential Oral Healthcare will give a presentation on Wednesday, October 19th at 9:00AM in the Life Center.

David noted that “The Night of the Living Will” is being presented on Saturday, October 29th from 9AM to 2PM by the State Bar of Arizona. Lawyers dressed as storybook characters will fill out advanced care directives, fill out living wills and answer questions. The Area Agency on Aging will provide Medicare enrollment assistance. The services are free. An RSVP is required to meet with a lawyer. RSVP at 480-426-2641 or [email protected] .

David also called attention to the Facebook Group, Beatitudes Social Media, and advised that the best information on campus can be found there. Join today and if you want to learn how to get on Facebook, call the front desk and we will find you a buddy to help. The Hootenanny is tonight and every Wednesday night at 6PM (except October 12th). Resident can enjoy the music and bring a friend. Gregory’s Market is on Campus during Town Hall and their service to the residents is appreciated very much.

Feral cats are becoming a problem on campus and David asked residents to follow Beatitudes Policy and refrain from feeding them. They are being fed and moved farther and farther away from Campus. Also, insects gather around bird feeders and only hummingbird feeders are allowed on Campus.

While residents were being reminded of Wednesday Sundaes with Dave, Michelle Just announced that a new yogurt machine will be purchased. Residents cheered!

David advised residents that there will be no Town Hall in November and the next Town Hall will be on Wednesday, December 7th at 2PM in the Life Center.

 

 

 

 

Town Hall Informant – June 2016

Rev. David Ragan, Senior VP of Resident Services, called the meeting to order at 2:15PM.

He welcomed a full house of over 150 residents, several of whom were attending their first Town Hall. David noted that there would be no Town Hall in July, and urged all residents to attend and welcome our new residents at the Welcome Coffee on Wednesday, July 27th.

Michelle Just, President and CEO of Beatitudes Campus, gave a brief update on the campus. Work continues to be done on the Master Plan, including going through the right mix of living arrangements. Rest assured, there is a great deal of work going on behind the scenes.

Employee Shout Outs this month provided Certificates of Appreciation to Adrielle Johnson, Assisted Living; Andreus Caldwell, The Bistro; and Christine Monroe, Assisted Living. Michelle asked residents to continue to fill out the Radical Hospitality forms that are available on www.bcampus.org, at the Welcome Center and the Information Station in Town Plaza. They can be filled out online or filled out and returned to the Welcome Center or the Human Resources Office.

Michelle discussed the recent Leading Age conference, noting that Leading Age is an association of homes and services for not-for-profit organizations. The annual meeting emphasized teamwork and inspiring leadership in others. The talent show featured Chris and Didi and an Excellence in Service award was presented to Kevin Morrison, who goes the extra mile for residents and lives out the Beatitudes core values.

Tara Bethell, VP of Human Resources and Risk Management, announced that Kevin has been promoted to Human Resources as a result of his outstanding service and potential. She presented Kevin with a lucky bamboo plant.

Jim Plaster, Residents Council President, reported on both the May and June meetings. At the May meeting, Michelle Just presented a state of the campus and new construction update. Bulletin Boards are being installed in all elevators. World War II Veterans are meeting monthly. 140 residents attended the Cinqo de Mayo celebration, and 92 participated in the Seder Meal. There was no voting, as a quorum was not in attendance. At the June 8th meeting, Rod Bailey, Sr. VP of Sales and Marketing, presented an explanation of the upcoming event taking place in Central Park West, designed to give prospective residents a great “first impression”. Dining Services report mentioned a discussion on lack of participation on Monday Sports Night. More advertising was suggested. The following motion was proposed and passed: “Given that most activities involving transporting residents are planned, coordinated and conducted under the supervision of the Recreation Committee, I move that the responsibility for the coordination of all off campus transportation for purposes such as shopping, church attendance, medical services, etc., be consolidated under the Recreation Committee and that the Transportation Committee be dissolved.” Jim Plaster will forward a letter to the Administration concerning the need for more complete archiving of the history of the Beatitudes Campus. A layman’s version of the Beatitudes Bylaws is in the works. Central Park North, Plaza South, and Central Park South made reports to the Council.

Rod Bailey, Senior VP of Sales and Marketing, thanked all of the residents of Central Park West for their cooperation in making the Block Party a success, and gave a special thanks to all of the hosts and ambassadors. There was entertainment on each floor with a Western Theme, Dixieland Theme, and Wine Down with Jazz Theme. The new color in the lobby and the doorways is Administration Green. The goal of three to five new residents was met through the Block Party.

Joe Kane, Director of Dining Services, discussed the results of the 2016 Resident Dining Satisfaction survey. There were 323 respondents. This was 70 less respondents than 2014. The demographics of the residents were very similar to that in 2014. A Morrison survey was not conducted in 2015 as the Holleran survey was conducted at the same time. Overall, with just the excellent and very good responses counted, dining services scored a 61%. This is down 4% from 2014. Adding in the goods brings the overall rating to 86%. Variety, temperature and quality meaning consistency are our opportunities moving forward. Joe discussed asking for what residents want on the menus and making substitutions. He also reported that the Dining Service Committee is researching variety and will be reporting at Food Committee Meeting Friday July 1st. Visits in all dining venues by managers and chefs will be happening more often with the emphasis on feel-ing out variety issues among the residents. Joe reminded residents that—If You Want It, Just Ask. He asked that residents talk to their restaurant supervisor, Executive Chef, Assistant Director, David Ragan or himself. They will be available to speak with you! The Dining Committee has been canvassing the community to get real details from residents. The information will be incorporated into plans going forward.

Jessica Meyer, Director of Success Matters, and Jon Schilling, Director of Life Enrichment acquainted residents with CAREcorps, a campus organization that promotes the Core Values of Beatitudes Campus, encourages community connections by enhancing community inclusion and opportunities to serve others. It will recognize residents who CARE for others, make residents aware of service opportunities and promote inclusion and a community of caring. There will be a box outside Didi’s office in the Recreation Center in which residents can put forms that call for another resident to be honored for something special that he or she has done for you or others. Forms to fill out will be available there as well. On the months with a fifth Wednesday, CAREcorps will host a program acquainting residents with service opportunities here on Campus.

Premier Hearing will be hosting a free lunch and addressing the topic of hearing aid technology and maintenance on Monday, July 18th at 11:00AM in AGR. RSVP by calling 602-235-0548.

Jon Schilling reported that the Fitness Center is getting new flooring and will reopen after Tuesday, July 5th. Some cardio equipment is available next to the Bank. The Water Aerobics exercise program is spotlighted this month. This program meets on Monday, Wednesday and Fri-day at 8:45AM. The B-Fit Winner for June is Bob Seltz.

Didi Cruz, Life Enrichment Specialist, noted that the trip to Lake Pleasant last week was a success and another trip there is planned for Fall. The synopsis sheets for July activities are available in each building.

Leroy Calbom, Design Studio, discussed the volunteer programs at Maryland Elementary School, Casa Academy and the English Learning Assistance Program here on Campus. With a new, committed Principal, and the five volunteers from Beatitudes, Maryland Elementary School has stabilized and children are eager to learn. Volunteers are Fran Reinecke, Ann Lindamood and Leroy and Rita Calbom. Casa Academy volunteers are Bob and Char Telleen, Nancy Rabe, Barbara Beerling, Mary Shenefield and Sherwin Block. Fifty refugees in 4 classes took part in the English Learning Assistance Classes, sponsored by the Area Agency on Aging. The refugees came from Burma, Bhutan, and Syria. Volunteers are William Pilder, Barb and Neil Ward, Martha Trout, Ute Redding, Sherwin Block, Kim Crawford, Nadine Smith, Kathy Hussey, and Shirley White.

Mim Hoover, Lifelong Learners Group, noted that there were 150 residents in the Summer Session, and courses are being finalized for the Fall terms. Open House will be September 6th with registration on Monday, September 12th and Tuesday, September 13th. First half classes run from September 19th to October 28th, and second half classes run from November 7th to December 16th. A Computer Classes Survey is being taken to ascertain what courses the residents would like to see offered in the Fall. Fill out the survey and return it to a committee member or to the box in your building lobby.

David Ragan reminded residents to check on their neighbors. It is important. Hootenany tonight at 6:00PM and three of our residents take part in the entertainment. Join the Beatitudes Social Media on Facebook. If you need help getting on Facebook, call the front desk and help will be provided.

Lowell Bailey, President of the Auxiliary, asked residents to check and see if their Auxiliary membership is up to date, and he advised residents that the Auxiliary embraces the life of eve-ry person at the Town Hall. Leona Duley, Librarian, reminded residents that the Library is always open each day, and volunteers are in the library from 1:00 to 4:00 P.M. Monday through Fri-day. Books, audio books, DVD’s, table books, and reference books are available.

Leona described the proper way to sign out books. Only large print books are accepted as do-nations. There are about 600 media transactions per month. Please return your books to the library so others may enjoy them.

David advised that Voter Registration will take place in the Bistro from 10:00AM to 1:00PM on Monday, July 11th. Be aware that there is a Grandparent Scam in full swing, and don’t be fooled into sending money. Hang up and verify the caller’s story!

There will be a PBS documentary program, “To the Contrary”, in which Rev. David Ragan is fea-tured as he tells his story of his coming out to his congregation in Sedona, AZ. The documen-tary looks at three churches that are part of the “Welcoming Movement”. The churches are in Arizona, Minnesota and Washington, DC. The program will be on Wednesday, July 13th at 2:00PM (AC).

Residents are also invited to the premier screening of Gen Silent on Tuesday, July 19th at 6:30PM in the Luther Life Center. Gen Silent is a documentary film which asks six LGBT seniors if they will hide their lives to survive.

Keith Hobbs, Director of Information Technology, informed residents that those who do not have a cable box will need a digital tuner as Cox is switching their programming to digital and at least ten channels are no longer available without the tuner. If residents have found that one of their favorite channels is no longer available, they should call the Welcome Center and be put on a list so that a tuner can be installed as quickly as possible. All apartments that need the digital tuner will be getting one as soon as installation can be made. There will no cost to resi-dents for the installation of the tuners now or in the foreseeable future.

David introduced Ann Ross, CEO of Mobile Dentistry of Arizona, who provided a short history of the program. The Mobile Unit brings comprehensive dentistry to the campus.

Wednesday Sundaes with Dave will take place on July 20 from 2:00 to 4:00PM in the Plaza Bistro. Share your thoughts or just come for a treat! There will be no August Town Hall, and the next Town Hall will take place on September 7th at 2:00PM in the Life Center.

(Any questions or concerns regarding the “Informant”, please contact Dave Ragan at x8488.)