Dining Services has a long standing tradition of developing talent within the department. Most of our current supervisors were servers or cooks within the department. We hire a large number of younger people in Dining Services. Many of the people we hire have no interest in a career in Dining Services. That's okay. We understand not everyone will be a “lifer” like me. However, we do get a large number of very vibrant, personable and talented individuals entering our doors. We teach them how to provide a customer service experience and work with others while serving their 700 new grandparents.
Many great careers have been launched in food service mostly as a stop gap to earn money while going to school. Our very own CEO, Michelle Just, got her start in food service as a bartender during college before beginning her healthcare career as an administrator in Denver. When Michelle moved to Arizona, she started at the Campus in 2000 as a marketing counselor, was promoted to VP of Fund Development, then Sr. VP, health Services before ultimately being promoted to Chief Executive Officer of the Campus in 2014.
Many others within Dining Services have developed and transferred to other departments starting as servers and working their way up to lead server then supervisor. After having this experience, they transferred to Human Resources, life Enrichment, resident services, Transportation, and welcome Center roles. We love to see our people develop and learn. Who knows, our next CEO in the future might have been a Campus Dining Services team member!
The Dining Services Department has recently launched an intentional development tool titled “Path to Promotion” to ensure formal growth paths for staff. Team members are invited to participate and given activities within the department designed specifically to learn the next steps on the path to promotion, so that they are ready when a next level position comes available. The persons in the program will be mentored through the steps on the path by their immediate supervisor and frequent conversations will take place with the staff member along the path until they have developed competency in the activities and are ready to come off the bench and fill a next level role within the department.
beatitudes campus is a leader in senior living and it only makes sense to develop people and become a learning organization. Further developing on the gifts and talents our team members possess will assist not only in providing an exceptional customer experience for current residents, but will continue our legacy into the future as the premier place in Arizona to live or work.
P.S. I'd love to hear from you if you have grown here at the Campus. Please leave a comment below about your experience.
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