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Tag: revamp

Transportation Update

Sun, June 24, 2018 Published by

Hey Beatitudes—GREAT NEWS! We are proud to announce that the Transportation Department has been given approval to revamp the 29 passenger bus, which will include repowering the bus with a brand new Cummins engine. This will take care of the issues we have experienced in the past and allow us to explore the Phoenix Metro area with piece of mind. We do ask that you be patient with us during this process; we hope the bus will be fully functional by the middle of July. It is even more important to make sure you call x12905 for your reservations as we will only have the smaller buses at our disposal.

Even more GREAT NEWS! The Transportation Committee, along with a recommendation from the Life Enrichment Committee, has decided to reduce the number of reservations needed for off-campus outings from a 9-person minimum to a 5-person minimum on a 6-month trial basis. This means that for off-campus outings that are scheduled by the Life Enrichment Committee, we will only need to meet the 5-person minimum for trips that are out of the no-minimum zone.

No-Minimum Zone – what could that be? This new rectangular no-minimum zone has a perimeter including the I-17 on the west, Peoria Ave. on the north, Hwy 51 on the east and McDowell Rd. on the south. This means the Life Enrichment Committee can schedule any off- campus trip within this area with any number of reservations. We hope these changes will increase the number of our off-campus trips. These changes would not have happened without your voices. Changes will happen at Beatitudes if you keep sharing your ideas with the Residents Council and its various committees.*

New Phone System and Frequently Asked Questions

Fri, August 5, 2016 Published by

Here at Beatitudes Campus, we provide a FREE phone service to all residents, including a phone number, voicemail, call forwarding, call waiting and Caller ID. We are able to do this by owning and operating our own phone system. This ownership requires that we continually perform upgrades to stay up to date and avoid extended outages. We have just completed such an upgrade, and are working through the kinks generally associated with revamping 750 phones in a mostly 50 year old wiring infrastructure.

I was asked the question today, “Why did we make this change if things were working good in the first place?” Well, our previous phone system was a digital/analog Nortel Meridian 61C that was in service here  for 13 years and served our community very well. When an electronic piece of equipment that you rely upon very heavily on a daily basis becomes that old, you enter a time frame where there’s a risk of catastrophic failure. If that were to happen, all 750 phones would stop working with no clear idea of how soon repairs could be made. So, with that said, our new system is a Mitel My Voice Business system and utilizes the most up-to-date telecommunication technology called Voice Over IP or “VoIP” for short. Due to some backwards compatibility equipment, we’ve enabled our residents to continue using the analog phones that they’re used to. However, as with all technological advances—there is change.

I would like to point out some of the more prominent changes that you, as residents, will need to learn and get used to. Our goal is to help you transition through these changes and be able to utilize the new systems comfortably. Here are the most common frequently asked questions (FAQs):

How do I dial an on-campus extension?

  • Simply add a “1” to the old extension and dial all 5 numbers. Ex: 2611 = 12611
  • Please note that dialing “0” does not require a 1.
  • A new resident directory reflecting these changes will be distributed soon.

How do I dial an off campus number?

  • Dial a 7 to access an outside line and then dial the full 10 digit number. Ex: 602-995-2611.
  • All off campus dialing will require the full 10 digit number to be dialed—even 602.
  • Don’t forget to change your speed dials.

How do I know I have voicemail or an answering machine?

  • If you retrieve your messages by pushing a button on your phone base, you have an answering machine.
  • If you retrieve your messages by calling a number and pressing buttons on your phone, you have voicemail.

How do I access voicemail?

  • Dial *86 on your phone to access and set up your new voicemail box and greeting.
  • If you dial *86 and get a wrong number recording, you’re not set up for voicemail on our system and need to call in a work request to have voicemail added for you.

How do I forward my phone to another phone?

  • Dial *355 then 7 and then the full 10 digit number. Ex: *355, 7, 602-995-2611.
  • To cancel forwarding, dial *350 and hang up.

Everyone should have received a copy of the “Beatitudes Campus Resident Technology Services Resource Guide.” This guide explains all technology services offered to residents. If you do not have one, there will be copies available at the Welcome Center in the Nelson Administration Building and at the Information Station in Town Plaza. If you have experienced any problems with your service, please know that we are working diligently to restore all service back to 100% and we apologize for any inconvenience. If you haven’t already, please call to place a work request for your concerns. *

 

Looking Towards a Bright Recreational Future

Mon, February 23, 2015 Published by

Have you heard? The Recreation Department is looking to bring our community recreation programming to its highest level yet! But first, with all new visions coming with the new people and preparation for new opportunities, we have been doing a little remodeling so, when complete, we will be ready to start climbing. During this transition time, however, some misperceptions have arisen that we would like to address and, hopefully, create some clarity. One example is a revamping of our staffing and trying to create the most efficient structure to maximize our potential. Where we previously had one part-time driver and one one part-time Recreation Coordinator positions that we were looking to fill, after only receiving a couple of applications, the Transporation and Recreation Departments got together and came to a conclusion of offering a full-time, dual responsibility, position. This position will have dedicated hours for both being a driver and being a Recreation Coordinator. These hours may vary, but Jeff Mathison, Transportation Director, and Didi Cruz will be working together to ensure this new position is successful for the employee and our community.

This does not mean we will have our drivers be fully responsible for off campus events. It is quite the opposite. 90% of our off campus events will have both a driver and a staff/volunteer to make sure that tickets, meals, attendance and your experience is a great one! We do make some decisions where there may be only a driver. These will primarily be trips that only include a drop-off and pick-up at a location (such as a casino). The reason for this is we feel our trip participants to certain off campus venues are fully capable of being independent while enjoying their time off campus. This also allows our Recreation Staff still on campus to provide engaging programming to the other 450 plus residents who do not attend these trips.

Speaking of on campus programming, let’s talk about Theme Dinners. We hear you, and are thankful for our residents who take the time to express the good, bad, ugly and everything in between about community sponsored programming. As you read this, the Recreation Committee members are brainstorming different ways for you to share ideas on what the themes will be moving forward. The on campus and off campus programs that Didi has put on have come directly from residents’ suggestions, and we are so happy that community members share those ideas with her. In the meantime, Didi is working on a suggestion box outside her office and always please bring suggestions/concerns directly to Didi. Thank You!